Senior Account Manager
Cook & Boardman Group•Fountain Valley, CA
•Onsite
About The Position
The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.
Requirements
- High School Diploma, or equivalent combination of education/experience
- A minimum of 5+yrs experience in systems technology sales
- Current and valid US driver’s license
- Must pass pre-employment background check and drug test
- Excellent time management, multi-tasking and prioritization skills
- Ability to complete assigned tasks with minimal supervision
- Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
- Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
- The ability to interpret blueprints and specifications
- Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills
- Exceptional customer service skills
Responsibilities
- Initiate contact with prospects via cold calling and assigned accounts/territory
- Conduct onsite or online presentations to prospects that showcase the services and products of the company
- Work with management and marketing to develop proposals, quotes and respond to public solicitations
- Effectively communicate features and benefits of solutions and manage prospect expectations
- Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
- Maintain in-depth product knowledge of the service offerings of the company
- Provide guidance and team lead activities with other Account Managers
- Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures
- Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
- Develop in-depth knowledge of the service catalog and how it relates to customers’ needs
- Document internal processes and procedures related to duties and responsibilities
- Responsible for entering time and expenses in ConnectWise as it occurs
- Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
