Senior Account Manager Associate Director Philadelphia
About The Position
The Senior Account Manager works within EY's Sales & Account Excellence team, collaborating with the Global Client Service Partner (GCSP), Sales Executive (SE), and Account Leads to drive account strategy, innovation, client relationship growth, sales acceleration, and talent development. This role is crucial for ensuring cross-service line and cross-geography team integration for large, complex global accounts, and for delivering exceptional client service. The position specifically supports a premier client headquartered in the Philadelphia area, requiring strong local engagement with client stakeholders and a regular on-site presence to foster relationships, enable collaboration, and drive account growth and delivery excellence.
Requirements
- 10-12 plus years of account management or similar relevant experience.
- Must be based in the Philadelphia area.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
- Effective influencing and relationship building skills with strong executive presence.
- Excellent written, verbal, and presentation skills.
- Strong attention to detail and sound organizational skills.
- Ability to manage multiple priorities simultaneously.
- Bachelor’s degree (emphasis in Marketing or Business preferred).
Nice To Haves
- Experience in delivering client-focused solutions based on customer needs.
- Strong business/commercial acumen and an understanding of major industry sector trends.
- Leadership, facilitation, coaching and mentoring skills.
- Strategic thinking and analytical skills.
- Change management and strong project management experience.
Responsibilities
- Managing one Premier or Strategic account within the Telecommunications Sector and driving the key activities of EY’s Account Management Framework.
- Co-developing account strategy with the GCSP and SE to drive global execution of account plans, facilitate service line planning, account integration, pursuit support, and pipeline development.
- Serving as a strategic advisor and knowledge hub for the account, connecting client priorities and industry trends with EY capabilities, growth drivers, and innovative solutions across the global network.
- Leveraging the global EY network to connect clients to the right people by maintaining a strong understanding of the client business agenda and EY solutions.
- Focusing on sales pipeline generation, relationship development, and deal coaching within the account.
- Owning the Client Experience (CX) process by developing the plan, leading/attending interviews, and driving action after interviews and year-end follow-up.
Benefits
- Comprehensive compensation and benefits package
- Medical and dental coverage
- Pension and 401(k) plans
- Wide range of paid time off options
- Flexible vacation policy
- Time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence
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What This Job Offers
Job Type
Full-time
Career Level
Senior
