Senior Account Manager - Personal Lines

Hub International Insurance•Wilmington, MA

2d•Hybrid

About The Position

HUB International is seeking a Senior Account Manager to join their Personal Lines team in Wilmington, MA. This role operates on a Hybrid work schedule. The primary focus is to service personal insurance accounts in accordance with company policies, with an emphasis on organic growth and client retention. HUB International is a large, global insurance brokerage that values employee growth, community, and a diverse and inclusive culture. They offer a wide range of insurance, retirement, and wealth management products and services to individuals, families, and businesses.

Requirements

Experience servicing personal accounts within an insurance agency.
Thorough knowledge of personal lines coverages and markets.
Experience with an electronic agency management system.
Active Massachusetts Producer license.
Excellent organizational, interpersonal, communication skills and ability to work in a team environment.
Strong attention to detail.
Customer focused.
5-7 years of relevant experience.

Responsibilities

Review and analyze personal accounts for coverage, limits, etc., and make appropriate recommendations to clients.
Develop and maintain relationships with clients to ensure that all service needs are met.
Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals.
Gather information from clients and prepare applications regarding new and/or renewal coverage.
Prepare policy quotes based on client’s needs, rates and coverages.
Prepare all transactions for assigned accounts, i.e. applications, invoices, forms.
Call out on lost business 2a/LPR.
Maintain the accuracy of data in the agency management system.
May handle collections of premiums due.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Keep informed of changes and trends within the industry for the purpose of anticipating and responding to profit objectives.
Meet KPI goals as established.
Other responsibilities as assigned by Manager.

Benefits

Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
401(k) Savings Plan
Life and Disability Plans
Long-Term Care
Employee Assistance Program (EAP)
Comprehensive Wellness Program
Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
Low-Cost Loan Program and Student Loan Resources
Vacation, Holiday, Sick, and Personal Time Off
Flexible Work Arrangements
Dress for Your Day Policy
Comprehensive Onboarding and Continuing Education