Senior Account Manager

Ornua Co-operative LimitedEvanston, IL
$100,000 - $120,000Hybrid

About The Position

Ornua (meaning “new gold”) is Ireland’s largest exporter of Irish dairy products, proudly bringing the unique taste of Irish dairy to the world since 1961. Ornua is actively seeking multiple Account Managers to join the Ornua Family as we continue our growth trajectory. This is a full-time position with standard business hours and domestic travel required approximately 10% of the time. The role involves generating, agreeing, and implementing strategic business plans aligned with customer strategies, acting as the primary selling interface at customers’ headquarters, and selling new and expanded distribution of Kerrygold items. The Account Manager will identify opportunities to grow volume and increase market share, provide sales leaders with account intelligence, and develop and implement specific marketing and promotional programs for key retailers. The position requires achieving planned objectives on sales and spending, conducting post-promotion analysis, managing day-to-day relationships with retailers and broker/distribution partners, and championing multi-functional resources to implement brand/category strategies. The goal is to improve and enhance customer experience and service.

Requirements

  • Bachelor’s degree or foreign equivalent in Business Administration, Marketing, or a closely related field.
  • 3 years of experience in the position offered or related.
  • 3 years of experience with developing and fostering collaborative relationships with key distribution stakeholders and implementing strategic sales or supplier account operating plans.
  • 3 years of experience with analyzing commercial dairy market data to identify drivers of performance or upcoming supply and demand trends.
  • 3 years of experience with leading sell-in of new products, pack sizes, displays, and strategic initiatives.
  • 3 years of experience with applying knowledge of market and industry trends, competitors, and leading customer strategies with given retailer, distributor, or supplier accounts.
  • 3 years of experience with applying supply chain knowledge in the food and dairy industry to forecast sales and monitor inventory levels of products of the retailers or customers to ensure sufficient inventory at all times.

Responsibilities

  • Generate, agree, and implement a strategic business plan that is aligned with the overall customer strategic plan.
  • Act as primary selling interface at customers’ headquarters calling on key decision makers.
  • Sell new and expanded distribution of Kerrygold items and identify opportunities to grow volume/increase market share.
  • Provide Sales leaders with account intelligence and recommendations for effective planning and programming.
  • Develop and implement Publix and Meijer specific marketing and promotional programs.
  • Achieve planned objectives on sales and spending in key customers and conduct post promotion analysis.
  • Manage day-to-day relationships with Retailers and provide effective communication between relevant Ornua and Retailer teams.
  • Manage day-to-day relationships with our Broker and Distribution partners.
  • Champion multi-functional resources to successfully implement brand / category strategies.
  • Improve and enhance customer experience and service.

Benefits

  • Competitive salary
  • Annual bonus scheme
  • Low employee contribution for Medical, Vision and Dental benefits cover
  • 401k
  • Paid Time Off
  • Maternity Leave (20 weeks)
  • Parental Leave
  • Flexible working
  • Fitness Reimbursement
  • Charity Donation
  • Complimentary Kerrygold products
  • Free car parking and secure bicycle storage
  • Free healthy snacks and drinks in the office
  • Reward & Recognition program
  • Volunteering opportunities
  • Long Service Awards
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