Senior Account Manager

NCC Group•Chicago, IL

1d•Onsite

About The Position

We are seeking a highly skilled and motivated Account Manager with Banking, Financial Services and Insurance experience to join our high-performing sales team. This role is responsible for managing and expanding complex, high-value client relationships across banks, financial institutions, FinTech, and insurance organizations, including life & annuity (L&A) and property & casualty (P&C) insurers. This role requires hand-on experience navigating the organizational, regulatory and risk-management complexities of heavily regulated BFSI environments, including Tier 1-3 banks, credit unions, asset managers and insurance carriers. You will lead consultative, executive-level engagements and drive the full sales lifecycle, including selling our complete portfolio of cybersecurity services. The ideal candidate excels at both acquiring new BFSI clients and expanding revenue within existing accounts by aligning solutions to regulatory, risk and operational priorities. You will play a critical role in helping customers design, develop, and mature their cyber resilience roadmaps by aligning internal cross-functional teams and service capabilities to evolving client needs. This is a fast-paced, high-impact opportunity in a dynamic, tech-driven environment.

Requirements

Demonstrable experience in cybersecurity services or cybersecurity technology, with a strong preference for selling into banking, financial services, or insurance organizations
Proven ability to manage and expand large, multi-year BFSI accounts, including six- and seven-figure annual contract values and complex statements of work
Strong understanding of cybersecurity services such as penetration testing, risk assessments, regulatory compliance, managed detection and response (MXDR), and long-term risk reduction programs
Demonstrated experience aligning cybersecurity solutions to BFSI regulatory examinations, audit cycles, remediation programs, and board-level risk reporting requirements
Familiarity with financial services and insurance regulatory frameworks, including NIST, ISO 27001, PCI DSS, SOX, GLBA, NYDFS Cybersecurity Regulation, and related industry standards
Proven track record managing complex client portfolios and consistently achieving or exceeding revenue targets
Proficiency with Salesforce and analytics dashboards
Experience working with C-suite and senior executive stakeholders, including CISOs, CIOs, CFOs, and Heads of Risk or Compliance

Nice To Haves

Bachelor’s degree preferred
Certifications such as CISSP, CISM, or similar are also preferred

Responsibilities

Manage renewals, upsells, expansions, and net new logo acquisition to drive account growth
Build strong, multi-threaded relationships with executive, business, and technical stakeholders, including Risk, Compliance, Legal, Fraud, Internal Audit, and IT Security teams
Lead strategic account planning and develop multi-quarter growth strategies
Navigate BFSI buying committees and procurement-led sales processes, managing multiple stakeholders and long sales cycles
Collaborate cross-functionally with Product, Pre-Sales, Delivery, and Operations teams
Act as a customer advocate; resolve issues with urgency and accountability
Identify and execute cross-sell and upsell opportunities aligned with client goals
Leverage sales methodologies such as MEDDPICC, Challenger, and Value Selling
Maintain accurate forecasts, pipelines, and customer health metrics in Salesforce
Educate clients on BFSI-specific threat trends, risk frameworks and emerging cybersecurity threats