Senior Account Manager

Direct Agents • New York, NY

11d • $75,000 - $85,000 • Onsite

About The Position

Direct Agents is looking for an experienced Senior Account Manager, for our Performance Group, to lead client accounts, deliver standout campaigns, and build impactful relationships.
This NYC based role has a salary range of $75,000 - $85,000, depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance.

Requirements

• 3 - 5 years of digital performance marketing experience within a brand's internal team and/or in an agency setting
• Masterful Communication & Collaboration
• You possess exceptional prowess in both internal team dynamics and external partner engagement. Your ability to articulate ideas, actively listen, and seamlessly navigate collaborative efforts is the cornerstone of fostering productive relationships.
• Business Acumen
• Showcase a general grasp of business dynamics, understanding how various components interlink to steer an organization toward success. This foundational understanding will empower you to craft media strategies that align harmoniously with overarching business goals.
• Entrepreneurial Drive
• An entrepreneurial spirit fuels your unwavering work ethic. Your track record, studded with instances of taking initiative and driving projects from inception to realization, underscores your dedication to success.
• Meticulous Precision
• You possess an innate attention to detail that elevates your work to meticulous levels. Bolstered by impeccable time management and organizational skills, you orchestrate tasks with finesse, leaving no facet unattended.
• Excel & AI Proficiency
• A high level of proficiency in harnessing Microsoft Excel and AI as powerful tools. This proficiency enables you to decipher and analyze data, ultimately weaving data-driven insights into your media strategies.

Responsibilities

• Lead daily campaign management, campaign reporting, monitoring, and optimizations for client accounts
• Lead daily maintenance, tracking, and monitoring of campaign budgets and KPIs, maximizing growth potential on accounts.
• Lead communication the performance of managed campaigns to both internal and external stakeholders, keeping Client KPIs at the forefront of all decision-making.
• Provide strategic direction to clients on the best course of action for maximizing ROI.
• Provide direction to client stakeholders on the best areas to grow the business, across a variety of performance channels.
• Lead creative material review and technical setup for successful campaign launch and ongoing campaign management.
• Be a subject matter expert in our industry by continuing to develop holistic industry knowledge, including email, non-email, and compliance protocols. Stay abreast of current industry topics, trends, news, methodologies, and tools.
• Lead existing relationships with current legacy clients and establish leadership in new relationships with newly onboarded clients.
• Identify and develop potential solutions to improve or further bolster best-in-class client service and intrateam communication, developing “white-glove” mindset, including but not limited to AI integration and development.
• Lead monthly payment processes for clients you are managing to ensure the timely deployment of invoices, as well as the timely receipt of payments.
• Develop and present QBRs or other business review materials to clients, partners, and internal stakeholders, increasing leadership over time.

Benefits

• Competitive salary of $85,000 - $105,000 depending on experience, plus performance-based bonus structure
• Regular performance reviews with quarterly growth path check-ins
• Comprehensive health, dental, vision, and mental health benefits (One Medical, Talkspace, KindBody, Health Advocate)
• 15–24 days PTO/year depending on seniority, plus birthday off, 7 sick/safe days, and up to 12 weeks paid parental leave
• New MacBook Pro and access to cutting-edge AI tools across the agency
• Sun-drenched penthouse Acceleration Hub on 5th Avenue in Flatiron—with commuter benefits and Citibike membership
• Dog-friendly office, regular team events (Field Day, Ski Club, Golf League, holiday celebrations), and a culture built around ownership and ambition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees