Senior Account Manager

Porch Group • Seattle, WA

7d • $88,500 - $106,000 • Remote

About The Position

Porch Group is a leading vertical software and insurance platform focused on helping homebuyers move, maintain, and protect their homes. They offer differentiated products and services, with homeowners insurance at the core. Porch Group aims to win in the homeowners insurance market by providing excellent services for homebuyers, leveraging advantaged underwriting, and protecting the entire home. As a leader in the home services software-as-a-service (SaaS) space, Porch Group has established strong relationships with approximately 30,000 companies involved in the home-buying transaction, including home inspectors, mortgage companies, and title companies. Porch Group began trading on the Nasdaq under the ticker symbol PRCH in 2020 and is focused on building a significant company.

The Senior Account Manager will be instrumental in driving revenue growth for the Inspection Software Network (ISN) business. This role involves customer expansion, acquiring competitive users, and developing new business within the home inspection software market. Key responsibilities include re-engaging inactive customers, converting users from competing platforms like Spectora and HomeGauge, and securing new enterprise clients. The Senior Account Manager will manage a portfolio of existing and dormant accounts, acting as a trusted advisor to inspection business owners, operators, franchise organizations, and other key decision-makers. Success in this position hinges on strong consultative selling skills, industry expertise, and a proven track record of driving revenue growth through strategic account management.

Requirements

• 3+ years of experience in B2B SaaS sales, account management, territory management, or business development.
• Direct experience within the home inspection software industry, including familiarity with ISN, Spectora, HomeGauge, or similar industry platforms.
• Demonstrated success driving revenue growth through new business acquisition, account expansion, and competitive displacement.
• Strong consultative selling, negotiation, and relationship management skills.
• Experience managing complex sales cycles involving multiple stakeholders and decision-makers.
• Proven ability to build relationships with business owners, franchise operators, and executive-level leaders.
• Experience utilizing Salesforce CRM for pipeline management, forecasting, and account planning.
• Excellent verbal and written communication skills with the ability to deliver impactful presentations and business reviews.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated and capable of working independently in a remote environment.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, and Teams.

Nice To Haves

• Previous employment with Spectora or HomeGauge.
• Experience selling software solutions into the home services, inspection, or property technology industries.
• Experience conducting executive business reviews and strategic account planning sessions.
• Bachelor's degree preferred; equivalent professional experience will be considered.

Responsibilities

• Manage and grow an assigned portfolio of existing, inactive, and underutilized customer accounts.
• Develop and execute competitive displacement strategies to convert Spectora, HomeGauge, and other competitive platform users to the ISN platform.
• Drive customer re-engagement initiatives designed to increase platform adoption and revenue growth.
• Identify and pursue upsell and cross-sell opportunities across the ISN product suite.
• Own the full customer revenue lifecycle, including re-engagement, expansion, renewal, retention, and growth activities.
• Consistently achieve or exceed monthly, quarterly, and annual revenue goals.
• Prospect, qualify, and close new business opportunities within the home inspection software market.
• Build and maintain a healthy sales pipeline through outbound prospecting, networking, referrals, and industry events.
• Conduct consultative sales conversations and product demonstrations tailored to customer business objectives.
• Develop and deliver ROI-focused presentations that clearly articulate the value of the ISN platform.
• Build trusted relationships with business owners, franchise operators, and executive-level stakeholders.
• Conduct strategic account reviews and executive business discussions to identify growth opportunities.
• Serve as a subject matter expert on industry trends, competitive solutions, and customer challenges.
• Partner with Customer Success, Product, and Marketing teams to develop targeted customer engagement strategies.
• Maintain accurate account activity, opportunity tracking, and forecasting within Salesforce CRM.
• Provide regular pipeline updates, sales forecasts, and business performance reporting.
• Ensure all sales activities are documented and managed in accordance with company processes.
• Represent ISN at industry conferences, trade shows, customer events, and networking opportunities.
• Build brand awareness and generate pipeline opportunities through industry participation.

Benefits

• Three (3) Medical plan options
• Two (2) Dental plan options
• Vision plan
• Voluntary Critical Illness, Hospital Indemnity and Accident plans
• Pre-tax savings options including a partially employer funded Health Savings Account
• Employee Flexible Savings Accounts including healthcare, dependent care, and transportation savings options
• Company paid Basic Life and AD&D
• Short and Long-Term Disability benefits
• Voluntary Life and AD&D plans
• Traditional and Roth 401(k) plans with a discretionary employer match
• Headspace (on demand guided meditation and mindfulness exercises, mental health coaching, clinical care and online access to confidential resources including will preparation)
• Brio Health (quarterly wellness challenges and prizes)
• LifeBalance (discounts on gym memberships, travel, appliances, movies, pet insurance and more)
• Flexible paid vacation
• Company-paid holidays (typically nine per year)
• Paid sick time
• Paid parental leave
• Identity theft program
• Travel assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree