Senior Account Manager

Cleveland-Cliffs

11d • $95,000 - $120,000 • Onsite

About The Position

Cleveland-Cliffs Steel has an immediate opportunity for a Senior Account Manager – Carbon Sales in Cleveland, Ohio. The Senior Account Manager – Carbon Sales is responsible for supporting accounts based on product and/or market segments and will be seen as a sales business liaison, advocating for your customers internally while considering Cliffs’ business goals. This position is the market facing side of the Cleveland-Cliffs Commercial organization. An ideal candidate has a strong customer relationship focus and is responsible for initiating in-person visits, representing Cliffs at regional industry events, and managing travel schedules which may include non-traditional work hours.

Requirements

• High School Diploma/GED
• Five or more years of Commercial experience in the Steel industry
• Ability to analyze and synthesize data to make and justify informed decisions and forecasts
• Must have strong time management skills and ability to work and manage through non-traditional work schedules
• Skilled in influencing both internal and external stakeholders with limited decision-making authority
• Broad understanding of the selling process
• Ability and willingness to travel up to 50% and to stay in hotels 1-2 nights per week
• Applicants for this position must be currently legally authorized to work in the United States on a full-time basis

Nice To Haves

• Bachelor’s degree in business or other related field
• Experience in Customer Service / Product Control or Sales
• Knowledge and understanding of market segments, product and mill capabilities supplied by Cleveland-Cliffs Steel Inc. and other light flat rolled steel producers

Responsibilities

• Full cycle negotiations between the company and the customer taking lead and/or support on spot, short term, project, and long-term contracts and special products by analyzing historical, current, and forecasted market/customer data to balance customer and company needs to achieve a consensus benefiting both parties
• Possess a strong customer relationship focus and is responsible for initiating in person visits, representing Cleveland-Cliffs at industry events, and managing travel schedules which may include non-traditional work hours
• Request business orders, maintain business relationships, create and develop new accounts and business opportunities, build a strong network, display honesty and integrity, demonstrate good judgement, entertain customers, and identify, communicate, and help remove barriers of entry for projects, contracts, customers, and markets
• Communicate all business, market, and customer intelligence back into the organization in a timely and effective manner
• Build a strong network within the industry and market related associations to better identify and exploit potential business opportunities
• Manage and grow all aspects of the customer relationship through productive sales calls with an effort to develop relationships across all levels of their organization
• Fully utilizes the system resources and sales tools available and newly developed future sales tools as part of daily management to perform job functions
• Other duties as assigned

Benefits

• Relocation assistance may be considered for highly qualified candidates from outside the local area.
• competitive pay with variable compensation opportunity
• health insurance
• retirement plan
• education assistance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED