Senior Account Manager - Select Business Unit

FitzGerald Financial Group - Division of TowneBank MortgageGreenville, VA
$60,000 - $80,000Hybrid

About The Position

Towne Insurance is hiring a Senior Account Manager - Select Business Unit to join our team. The Senior Account Manager is responsible for overall sales and service support to the Select Business Unit clients and prospects.

Requirements

  • Active P&C license
  • Minimum of 3 years of experience in the commercial insurance industry
  • Excellent oral and written communication skills.
  • Strong attention to detail.
  • Strong organization and prioritization skills.
  • Computer skills (Word, Outlook, Excel).

Nice To Haves

  • Previous working knowledge of Insurance Agency Management software programs, preferably Applied software Epic.

Responsibilities

  • Provide prompt, courteous, and knowledgeable service to Select Business Unit clients and prospects.
  • Process endorsements, certificates, cancellations, audits, and other transactions according to agency standards.
  • Utilize the service centers with core partners and account rounding.
  • Resolve accounting discrepancies.
  • Support new business and renewals by maintaining prospect/client files within the agency management system, assembling proposals, issuing binders, I.D. cards, certificates of insurance and invoicing.
  • Check policies to ensure the accuracy of the various transactions.
  • Develop and maintain friendly and professional relationships with clients, prospects, underwriters, vendors, and others.
  • Maintain client files on the agency management system.
  • Be aware of opportunities to add new business to existing clients or cross-sell business to other departments.
  • Maintain knowledge of industry forms and coverage changes.
  • Perform other duties as requested.
  • Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Benefits

  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities
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