Senior Account Manager

inBeat Agency

28d•Remote

About The Position

We’re a tight-knit team of creative and analytical thinkers, building performance-first creative systems and partnering with some of the world’s largest brands. We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way! We're looking for a Senior Account Manager who owns the full client arc: selling new work, scoping it clearly, onboarding it smoothly, and growing the relationship over time. You'll close inbound deals alongside our founders Dan and David, then stay on as the client's primary point of contact through delivery and beyond. This isn't a role where sales and account management are separate conversations. Here, they're the same person. That's the point.

Responsibilities

Qualify inbound opportunities and develop SOWs covering pricing, scope, and timeline
Sell and close deals with executive support from our founders
Run clean, focused proposal processes with the delivery team
Lead internal kickoffs, share context and goals, and run client kickoff calls
Serve as the client's primary contact from onboarding through ongoing work
Manage expectations, navigate budget conversations, and resolve issues before they escalate
Identify and close upsell and renewal opportunities that genuinely grow account value
Protect the delivery team from scope creep while spotting real expansion opportunities
Keep the CRM clean and revenue forecasts accurate so delivery always knows what's coming
Align with Project Management on timelines, budgets, and project status
Communicate SOW and payment schedules to Finance for accurate billing
Review and present QBR decks to clients each quarter