Senior Account Manager - Houston TX

Upstream Rehabilitation • Houston, TX

1d • Hybrid

About The Position

Upstream Rehabilitation is looking for a Senior Account Manager to join our team supporting our Houston, Texas market. This role is responsible for supporting our Sales Account Managers and servicing direct sales management in the Houston, Texas territory. The market has a growing demand in our referral base with physicians, attorneys, worker's compensation, community partners, and direct access patients. We’re looking for a relationship-builder with a passion for healthcare and a talent for connecting with physicians and their office staff. You’ll be at the forefront of expanding our referral network, increasing market share, and strengthening our presence in the communities we serve. This is more than a sales role—it’s an opportunity to support the mission, vision, and values of our Upstream partners while being part of a purpose-driven, growth-oriented organization that values innovation, collaboration, and your unique contributions. If you're seeking a role where your impact is tangible and your potential is recognized and rewarded, we’d love to meet you!

Requirements

• Bachelor’s degree or equivalent work experience in the sales field.
• 5+ years of sales and marketing experience to physicians, medical offices, employers, or related field.
• Medical/Healthcare Sales Experience is a positive.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities.
• Experience working in an environment with multiple objectives.
• Confident and persuasive in guiding the sales process.
• Connects well with customer prospects.
• High ability to sell intangibles such as ideas and concepts.
• Flexible, adaptive, engaging and enthusiastic.
• Self-starter and independent requiring limited supervision.
• Resourceful, inventive, thorough and diligent.
• Competitive and determined to win.
• Build business relationships with customers and community leaders.

Responsibilities

• Develops and follows an effective call strategy for assigned region to increase the referral outcomes of existing and potential partners
• Reports regularly to the Regional VP of Operations and VP of Sales on the status of the plan, including progress and challenges
• Assists with development of quarterly and yearly marketing and sales plans
• Performs regular field assessments with current Sales Team and future Sales Team members
• Identifies opportunities for publicity, coordinates community events, and attends and participates in Regional meetings as requested
• Communicates often and effectively with Regional VP and VP of Sales on goals, strategies and outcomes
• Builds effective relationships with customers and community leaders in assigned region
• Works well both independently and with our team of Clinic Directors, Therapy staff and Business Office staff and peers
• Requires the ability to effectively present our company information including outcomes data using appropriate medical terminology
• Meets with Sales Account Managers on a regular basis to discuss strategies, planning procedures, and goals
• Effectively presents our company information, service array, and outcomes data to existing and potential partners
• Uses reporting and data tools to convey the high quality and clinical excellence of our team members and the services they provide
• Stays of abreast of industry and current marketplace data
• Implements and conducts Orientation program for new Sales Account Managers in assigned area
• Assist VP of Sales and Marketing identifying and recruiting Sales Account Manger candidates and completing the hiring process
• Other duties as assigned.

Benefits

• Monthly auto stipend or company vehicle
• 401K plan, available to all employees, matching contribution on discretionary basis
• 3 healthcare options: medical, dental, and vision insurance
• Paid Holidays and 3 weeks paid time off
• Flex Spending and Dependent Care Flex Spending accounts
• Life insurance
• Supplemental Life Insurance for Dependents
• Short and Long-Term disability
• Accidental Insurance
• Annual paid Charity Day to give back to a cause meaningful to you
• Leadership development programs
• Ongoing education
• Professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior