Senior Account Manager

LSEG•New York, NY

17d•$120,000 - $200,000•Onsite

About The Position

In this role the Account Manager is responsible for maintaining deep customer relationships to drive growth and account revenue retention for some of our Asset Manager Clients! By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will run a defined book of Asset Management business within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.

Requirements

Strong understanding of customers and their business model and workflows
Industry experience - Asset Managers
Strong product knowledge
Relationship building skills
Selling skills (identity, develop and articulate a complex proposition/consultative selling)
Strong ability to influence clients
Strong listening skills, ability to develop and implement a sales plan, ability to use a variety of technology with a high level of proficiency
Problem solving--ability to understand, articulate, structure and solve client needs
Presentation, and communication skills: ability to deliver presentations and communicate at all levels within an organization
Ability to collaborate with account team
Significant work experience in applicable industry and knowledge of customer workflow required
interpersonal and collaboration skills
Strong account management, sales or marketing experience in a customer facing environment required
Customer relationship management required throughout all levels within an organization
University/college degree or equivalent work experience

Responsibilities

Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
Maintain solid understanding of Refinitiv propositions to initiate conversations and raise interest
Build and embed a long term trusted advisor relationship with clients
Drive growth by expanding Refinitiv footprint within their accounts
Focus on maintaining overall customer engagement and growing and retaining managed net revenue
Lead all aspects of all commercial activities within accounts, being responsible for the end to end customer relationship
Drive efficiency in account administration (especially for lower value and growth potential accounts)
Handle internal and external partners and maintain networks to come to terms with clients and close deals
Accountable and responsible for simple order taking