Senior Account Manager

Ashfield MedComms

1d•$85,000 - $105,000

About The Position

Ashfield MedComms, part of Inizio Medical, is a global medical communications agency serving clients across medical affairs, publications, and commercial. The Senior Account Manager leads strategic medical communications projects for one or more pharmaceutical clients, serving as the primary client contact and overseeing projects from concept through execution. The role works with scientific, creative, editorial, digital, meetings, production, and operational teams to meet client objectives and deliver work on time, within budget, and to high quality standards. It also contributes to account growth and long-term client success. The position offers flexible working arrangements, including remote, office-based, or hybrid work. Ashfield describes a comprehensive compensation and benefits offering, and promotes an inclusive workplace and equal employment opportunity.

Requirements

5–7+ years of experience in medical or healthcare communications, including experience managing pharmaceutical client accounts.
Strong understanding of the pharmaceutical industry and medical communications project development across medical affairs and publications.
Experience managing varied project types and leading multiple workstreams simultaneously.
Demonstrated ability to manage client relationships, project budgets, timelines, and financial performance.
Excellent communication, organization, problem-solving, and stakeholder management skills.
Bachelor's degree in life sciences or a related discipline, or equivalent experience.
Collaborative, proactive, client-focused approach and commitment to high-quality work.

Responsibilities

Lead day-to-day work on publications and medical affairs accounts as the primary client contact.
Manage the delivery of medical affairs and publications initiatives, including meetings, congress activities, abstracts, manuscripts, scientific content, training materials, and multichannel communications.
Build client relationships through proactive guidance, strategic support, and customer service.
Develop and oversee project plans, timelines, budgets, and financial performance to support efficient and profitable delivery.
Partner with scientific services, editorial, creative, digital, meetings, and production teams to deliver high-quality, compliant solutions.
Identify opportunities to expand existing accounts, contribute to proposals and pitches, and support new business growth.
Mentor and support junior team members and encourage collaboration and sharing best practices.