Senior Account Manager

elk Marketing

9d • $100,000 - $110,000 • Remote

About The Position

At elk Marketing, we’re a fast-growing digital agency serving brands like Arc’teryx, goodr, and Built Bar with sharp, high-performance SEO, Paid Search, and Paid Social strategies. We’re looking for a highly organized, proactive Senior Account Executive (SAE) to own client relationships, drive deliverables forward, and help our internal teams do their best work. As a Senior AE, you’ll manage 6–10 client accounts, focusing on high-priority or multi-service accounts. You’ll be the trusted advisor to your clients, proactively driving strategy forward, translating feedback into clear direction, and identifying new growth opportunities. Internally, you’ll lead by example, supporting the development of Account Executives. This is a highly collaborative, client-facing role ideal for someone who’s confident managing integrated digital campaigns, has a track record of client success and retention, and enjoys mentoring others while deepening their strategic skillset.

Requirements

• 5+ years of experience in Account Management or a similar client-facing role across SEO, Paid Search, Paid Social, or other digital marketing channels in an agency setting.
• Comfortable owning relationships with senior client stakeholders and managing complex accounts.
• Proactive, strategic, and not afraid to speak up when you see an opportunity for improvement.

Nice To Haves

• Love mentoring and supporting others, and want to contribute to a growing team culture.
• Experience managing $500K+ in client revenue across multiple service lines.
• Proven ability to upsell or expand accounts based on campaign performance.
• Have designed and led internal trainings focused on sales enablement, upselling strategies, or client communication best practices.
• Experience with tools like Asana, Google Slides, Slack, and HubSpot.
• A background in or strong familiarity with eCommerce or B2B client needs.

Responsibilities

• Manage 6-10 client accounts, focusing on high-priority or multi-service accounts.
• Serve as the primary point of contact for clients, managing communication across Slack, email, and Asana.
• Collaborate with SEO and Paid Media Strategists to shape strategy, prepare for client conversations, and ensure seamless execution across service lines.
• Oversee strategy execution, budgets, and timelines across multiple service lines.
• QA deliverables such as decks, landing pages, and creative assets for consistency and quality.
• Identify upsell and cross-sell opportunities based on performance data, client goals, and gaps in strategy.
• Provide guidance and feedback to Account Executives and support team growth through coaching and training.
• Lead internal and client-facing syncs, kickoff calls, and team trainings with clarity and confidence.
• Act as a mentor and coach to 1-2 Account Executives.
• Collaborate with the Operations team and fellow AEs to identify and implement process improvements.
• Proactively identify revenue growth opportunities and support new business pitches.

Benefits

• 401k
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Holidays
• Paid Volunteer Time
• Professional Development
• Learning and Development Program
• Employee Discount Programs
• Employee Bonus Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed