Senior Account Manager - Ruminant/Calf

Ralco Agriculture•Marshall, MN

13d•Hybrid

About The Position

As a Senior Ruminant Account Manager, you are responsible for driving sales growth and managing strategic relationships across a designated territory for Ralco’s product portfolio with primary influence on the calf industry. This role is vital to our organization’s overall success, requiring a strong blend of sales expertise, industry insight, and the ability to collaborate effectively across departments. The Senior Account Manager works directly with producers, distributors, dealers, veterinarians, and nutritionists to promote targeted product lines, identify growth opportunities and deliver solutions that align with customer needs. You’ll lead and develop account plans, manage key relationships, and serve as the primary or supporting account manager depending on the situation. Success in this role means consistently exceeding revenue targets, enhancing customer satisfaction, and contributing to long-term strategic planning. Internally, you will collaborate with technical teammates and product specialists to refine go-to-market strategies, optimize product positioning and ensure alignment across departments. You’ll also play a leadership role within the team – sharing best practices, mentoring peers, and championing operational excellence. This job description is not meant to be all inclusive and duties may vary based on departmental and company needs.

Requirements

Strong communication and interpersonal skills
Customer focused with proven relationship building ability
Solid understanding of animal health products and industry trends
Advanced skills in negotiation, strategic planning, and vertical expertise
Ability to analyze sales data, plans, margins, and customer profitability
Effective cross-functional collaboration
Strong leadership and mentoring capabilities
Proficiency in CRM tools (Salesforce) and account planning
Aligns with RALCO’s Values and Purpose
Bachelor’s degree in Animal Science, Business, or related field
7+ years’ proven success managing strategic accounts and exceeding growth targets, including field experience with calf ranches and related ruminant production systems.
Frequent travel required on a weekly basis (approximately 50%).
A valid driver’s license and an acceptable Motor Vehicle Record are required.

Nice To Haves

Ruminant nutrition experience preferred.

Responsibilities

Manage and grow high-impact accounts.
Build and maintain strong relationships with our strategic distributors, producers, and key stakeholders.
Identify customer needs and recommend corresponding Ralco solutions.
Develop and implement proactive service strategies that enhance client satisfaction and retention.
Provide leadership and product demonstrations.
Resolve customer issues with sound judgment.
Consistently exceeds revenue targets.
Lead account planning and identify new opportunities for expansion.
Drive strategic planning across accounts, anticipating client needs and delivering innovative solutions.
Build and maintain trusted relationships with veterinarians and nutritionists who advise target accounts.
Serve as a credible technical resource, share product and research data, and leverage those relationships to generate referrals and support product adoption.
Partner across departments to ensure seamless service delivery and alignment with pricing, programs, and distribution.
Maintain accurate and timely CRM / Salesforce documentation.
Champion process improvements and implement efficiencies.
Share best practices, mentor account managers, and lead by example to elevate team performance.
Apply advanced skills in strategic account management, negotiation, and industry-specific knowledge.
Participate in trade shows, meetings, and industry events.
Pursue ongoing professional development in collaboration with your supervisor.