Senior Account Manager New Construction Energy Efficiency

Energy Infrastructure Partners LLC•Boise, ID

40d•$70,000 - $90,000

About The Position

As a Senior Account Manager, this role leads and coordinates energy efficiency program activities with a strong focus on project management to ensure timely delivery and eligibility compliance. Responsibilities include, but are not limited to, recruiting utility commercial and industrial (C&I) customers for new construction project program participation; project management to ensure program eligibility compliance; and verifying project installations and documentation. Work with program engineers and fellow outreach and account managers to ensure accuracy of technical specifications; present and communicate program updates; and implement strategies to drive energy savings for customer incentive payouts. Develop and maintain account progress to meet program energy (kWh and therms) savings and revenue goals across multiple programs, fostering cross-functional relationships. Act as an on-site representative to promote participation, resolve barriers, and ensure all processes align with corporate, as well as program standards.

Requirements

Education: bachelor’s degree in a relevant field or equivalent experience. Architecture, Engineering, Development, or Commercial Construction Industry. MUST be able to read a Mechanical Schedule.
Utility or Energy Efficiency Industry Knowledge: Familiarity with the utility industry, commercial and industrial (C&I) customers, energy management programs, and trade ally dynamics.
Knowledge and familiarity of Northeast Oregon region.
Experience: 10+ years of experience in community outreach, partnership development, or a related outreach or sales role.
Relationship Building: Proven ability to build and nurture relationships with diverse community stakeholders, utility customers, and trade allies.
Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex concepts in a clear and concise manner.
Organizational Skills: Strong organizational and project management skills to navigate C&I customers through the customer journey to plan and execute successful outreach initiatives for qualifying energy savings & incentives.
Passion: A genuine passion for sustainable practices, environmental justice, community engagement, utility customer participation, and trade ally collaboration.

Nice To Haves

Telephone and Electronic Sales Experience: Experiencing connecting with customers and/or partners via telephone, email and other electronic media to generate prospects.
Event Planning: Experience in collaborating and organizing the execution of events, workshops, or educational programs.
Trade Ally Engagement: Experience in identifying, recruiting, and collaborating with trade allies or service providers, such as mechanical, electrical, and plumbing contractors.
Social Media: Proficiency in leveraging social media platforms for outreach, engagement, and trade ally recruitment.

Responsibilities

Project Management (50%): Work closely with C&I utility customers and internal teams to scope special projects and manage the development and administration of systems, CRM tools, marketing materials that support program implementation.
Utility Customer Engagement: Conduct outreach to utility C&I customers, promoting their involvement in energy efficiency programs such as, new construction, and other programs.
Outreach Strategy: Develop and execute outreach plans to engage communities, businesses, and potential partners to inform them about utility client program offerings while driving participation.
Community Liaison: Serve as a liaison between EIP, client, local communities, utility customers, trade allies, and stakeholders, addressing concerns, answering questions, and fostering open dialogue.
Partnership Building: Establish and cultivate connections with local organizations, government agencies, utility C&I customers, trade allies, and stakeholders to raise awareness and drive program participation.
Event Management: Plan, collaborate and coordinate educational events, workshops, and presentations that promote utility energy efficiency program offerings intended to recruit participants.
Trade Ally Recruitment: Identify, approach, and collaborate with trade allies or service providers that can sell and install energy-efficient equipment to raise awareness of programs.
Communication: Effectively communicate, in collaboration with key stakeholders, our utility client’s program offerings, goals, and values through various mediums, including newsletters, community meetings, interactions with utility customers, and trade ally communications. Interface with individuals as well as, small and large groups.
Data Management: Maintain accurate records of outreach efforts, partnerships, community interactions, utility customer engagement, and trade ally engagement. Updating and maintaining database (CRM).
Feedback Collection: Gather feedback from communities, utility customers, trade allies, and stakeholders to refine outreach strategies and align program offerings with their needs.