Account Manager, Energy Efficiency
About The Position
ICF is seeking Residential Midstream HVAC and water heating Account Manager to support our midstream program. The successful candidate will be highly organized, customer service oriented , and adept with Microsoft Office products. Strong communication skills are essential. As an Account Manager, you will work closely with the program team to manage the midstream rebate programs' relationships with the HVAC and water heating Distributors . Your focus will be on Distributor management and other technical services for a midstream rebate program. Why you will love working here: Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
Requirements
- Bachelor's Degree (candidates can substitute one year of experience for each year of education)
- 2+ years of industry outside sales and/or business development experience.
- Must have a valid driver’s license and able to pass an MVR (Motor Vehicle Record Check)
Nice To Haves
- Strong work ethic and customer-service oriented attitude
- Experience managing accounts in HVAC and water heating equipment supply chains
- Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, or commercial business customers
- Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)
- Ability to work with all levels of internal employees, as well as outside clients and vendors
- Proficiency in MS Office Applications (Power BI, Word, Outlook, Excel)
- With a customer relations management (CRM) tool and databases is a plus
- Working in or managing a contractor network and with the trades
- Scheduling and managing trainings or other events
- Working with or managing databases a plus
- Bilingual in English and any other language a plus
Responsibilities
- Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in the programs.
- Track and report on outreach efforts and results including savings delivered by each participant, strategies used to drive/improve performance along with results, and other metrics associated with achieving participation goals for the programs
- Cultivate and develop new relationships and partnerships with contractors and professional organizations to ensure program awareness and adoption.
- Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.
- Preparing and presenting program requirements and training presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.
- Assist program manager with the development and implementation of promotional strategies.
- Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.
- Review and analyze QA/QC data for projects reported to client.
- Analyzing market trends and technologies to deploy for midstream programs.
- Must have a reliable vehicle for local travel. Requirements are between 25% to 50% of the time. (reimbursement for mileage provided)
Benefits
- Flexible workplace arrangements, work-life balance
- Donation matching, volunteer opportunities
- Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
