Senior Account Manager, Hospitality - West Coast Region

Intrax Corp•San Francisco, CA

2d•$70,000 - $80,000

About The Position

Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange. With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens. The Senior Account Manager, Hospitality will directly manage a portfolio of Intrax host organizations for the placement of J-1 interns and trainees and develop new host organizations for portfolio expansion. The Senior Account Manager, Hospitality will identify opportunities for growth, and develop and implement strategies for achieving program goals, and analyze data to improve performance. The Senior Account Manager, Hospitality will collaborate with the team to achieve Hospitality program goals and support the overall growth of the Intern and Trainee programs.

Requirements

Four-year bachelor’s degree or equivalent experience
Five years of sales or related experience in the field of hospitality is required
Ability to work independently with minimal supervision
Ability to manage business to business accounts with emphasis on customer service
Strong teamwork and interpersonal skills required
Responsive and proactive communicator
Proven ability to work under pressure
High energy level
Strong written and verbal communication skills
Must have excellent organizational skills and attention to detail
Knowledge of DOS Intern/Trainee regulations
Must adhere to all DOS regulations

Nice To Haves

Experience with J-1 intern and trainee programs is preferred

Responsibilities

Create and execute plans to achieve program goals and expand market share.
Acquire and develop new host organization and corporate accounts.
Prepare sales proposals and agreements for clients.
Provide timely responses to all inquiries from potential and current host accounts.
Manage the full life cycle of the J-1 intern/trainee program at each host organization in assigned portfolio including recruitment, matching, and arrival.
Conduct business development activities to secure new J-1 intern/trainee applicants including international partner and university outreach.
Collaborate with the support team to monitor and resolve host organization and participant support as needed throughout the year.
Work with the Hospitality team and Vice President to develop, monitor, and achieve strategic growth goals for the hospitality division.
Stay up to date on industry and market trends and share this information with key stakeholders including partners and host accounts.
Maintain and develop marketing materials including host account sell sheets, social media accounts and website content.
Maintain updated information as required in Salesforce ensuring host organization information is complete and accurate for reporting purposes.
Visit potential and current host organizations to provide training and in-person sales calls.
Represent the department at trade events and conferences.