Senior Account Manager, Business Insurance

Marsh•Portland, ME

3d•$64,700 - $120,400•Hybrid

About The Position

Marsh McLennan Agency (MMA) is seeking a Commercial Lines Senior Account Manager for their Business Insurance team. This role involves maintaining and expanding client relationships, providing professional insurance services, and coordinating with various internal teams and external carriers. The position requires a strong understanding of insurance coverage, risk management, and client lifecycle management. Senior Account Managers are also expected to provide leadership and mentoring to colleagues and participate in continuing education to maintain licenses and stay current with industry knowledge.

Requirements

Active Property & Casualty license
5+ years relevant insurance industry experience with at least 3 of those years focused on Property and Casualty, preferably within a brokerage agency.
Experience in managing assigned accounts through the client life cycle, including the renewal process.
Solid coverage, underwriting and risk management knowledge
Demonstrated leadership skills and ability to mentor others
Effective oral and written communication and relationship building skills are essential
Strong analytical and problem-solving skills
Ability to prepare and facilitate presentations as well as speak to colleagues and clients at all levels.
High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
Exceptional time management and organization skills and demonstrated ability to manage multiple priorities efficiently

Nice To Haves

Bachelor’s Degree in Risk Management, Business Administration or other related fields
Insurance designations
Experience with Epic

Responsibilities

Maintain and expand client relationships within an assigned book of accounts.
Provide professional insurance services by coordinating with Producers, Underwriters, Service Team members, and other departments.
Provide coverage analysis and risk management recommendations.
Complete applications and prepare submissions.
Negotiate coverage and pricing with carriers.
Prepare proposals according to agency standards.
Resolve issues related to billing.
Make policy changes.
Respond to policy coverage related questions in a timely and professional manner.
Prepare exposure comparison, premium comparisons, renewal reviews, and renewal proposals.
Provide leadership and mentoring to colleagues within the team.
Participate in continuing education to maintain a P&C license, stay current with regulations, and enhance insurance knowledge.