Senior Account Manager - Brand & Video Projects

Camping TV

15d•$40,000 - $42,000•Hybrid

About The Position

We are Camping, a brand storytelling & video agency based in Barcelona, helping B2B tech companies transform through brand & video storytelling. We are seeking a Senior Account Manager to lead client relationships across brand strategy projects (positioning, identity, brand architecture) and B2B video work. This role requires someone strategic enough to partner with client-side CMOs and structured enough to keep multi-workstream delivery on track. The position is full-time and based in Barcelona.

Requirements

5+ years of agency account management experience, with proven ability to own senior client relationships AND coordinate multi-workstream delivery.
Experience leading brand or rebrand projects: You've coordinated brand positioning, visual identity, or brand architecture work - either as an AM at a branding agency or running brand projects inside a creative agency. You're comfortable in strategic conversations, not just delivery ones.
Client relationship skills: Excellent interpersonal and communication abilities, comfortable being the day-to-day contact for clients, maintaining healthy relationships, and managing expectations.
Excellent communication skills: Outstanding written and verbal communication, quick to respond, clear in updates, and able to explain complex project details simply.
Creative & brand industry expertise: Deep understanding of creative workflows (brand projects, video production, agency operations), and the ability to translate creative and strategic concepts into business value for clients.
Tools proficiency: Experience with project management tools (Asana, Monday, ClickUp, etc.) and comfortable learning new systems quickly.
High level of fluency in English, both written and spoken.

Nice To Haves

Brand agency or in-house brand experience: You've worked at a branding agency or led brand work in a creative/marketing agency. You know what "brand architecture" or "verbal identity" mean without needing a glossary.
Video production exposure: Comfortable coordinating video projects too - you don't need to be a producer, but you understand the workflow.
B2B SaaS experience: Familiarity with B2B marketing, SaaS companies, and their unique project needs and timelines.
Remote Client Management: Proven ability to manage client relationships across different time zones, working effectively with distributed teams and maintaining strong relationships despite geographical distance.
Tech Industry Knowledge: Understanding of the technology sector, B2B marketing landscape, workflow automation tools, and emerging trends in the developer and IT professional market.
Performance Marketing Understanding: Experience with performance tracking, campaign analytics, and ability to demonstrate ROI and business impact to clients.
Open-Source Community Familiarity: Prior experience working with open-source communities, developer-focused products, or technical audiences.

Responsibilities

Co-lead brand evolution projects: Partner with our internal strategist and creative director to facilitate brand positioning, visual & verbal identity, and brand architecture work for B2B clients. Keep strategic intent intact from brief to delivery.
Be the client's strategic partner: Run client workshops, presentations, and feedback sessions for brand work. Translate between client stakeholders and our creative/strategy team.
Manage external collaborators: Coordinate freelance copywriters, strategists, and designers brought in for specific brand initiatives.
Own end-to-end project coordination: Manage video project timelines, deliverables, and stakeholder alignment from brief to delivery. Make sure everyone knows what's happening, when, and why.
Act as video producer: Brief creative teams, coordinate production schedules, manage feedback rounds, and ensure videos meet quality standards and deadlines.
Be the client's go-to contact: Serve as the primary point of contact for clients, maintaining healthy relationships, responding quickly to questions, and keeping them informed throughout the project lifecycle.
Manage complex campaigns: Coordinate multi-workstream campaigns with tight deadlines, keep all moving parts organized, and prevent last-minute chaos through proactive planning and clear communication.
Quality assurance & feedback management: Ensure deliverables meet quality standards, manage client feedback efficiently, and coordinate revision rounds with the creative team.
Fast, clear communication: Respond quickly to client questions and requests, provide regular status updates, and keep communication flowing smoothly between clients and the creative team.
Internal team coordination: Work closely with Creative Director, Strategists, Motion Designers, Editors, and Producers to align on project goals, deadlines, and creative direction.
Problem-solving & adaptability: Handle unexpected challenges smoothly, find solutions when things don't go as planned, and keep projects on track despite obstacles.
Oversee project execution: Make sure all project deliverables are on time, on quality, and on budget.
Team Leadership: Coordinate with internal creative teams (Creative Director, Producer, Designer, Post-production Coordinator) to ensure optimal resource allocation and project delivery.
Quality Assurance: Maintain high standards of creative output and service delivery, ensuring all work meets client expectations and agency quality benchmarks.