Senior Account Manager, Bakery & Bars

Quadra•Montreal, QC

14h•CA$88,100 - CA$148,625•Hybrid

About The Position

We are looking for a high-performing Senior Account Manager to join our team, focused on growing and maintaining our strategic B2B customer base within the Canadian food industry. You will act as the primary liaison between our organization and key customer partners, driving market share expansion, negotiating contracts, and ensuring a best-in-class customer experience. Reporting to our Business Segment Manager – Bakery & Bars the ideal candidate will bring a strong sales experience with a technical background, to maintain and develop an established territory. The role involves traveling regularly within the assigned region and promoting Quadra's products and services. This includes the development and implementation of a team-based strategic sales plan based on a solid understanding of industry trends and customer needs.

Requirements

Completed Bachelor’s degree in Food Science, Food Microbiology, Food Engineering, Business or Commerce
Minimum 8 years of business-to-business (B2B) sales experience within the food industry working mainly with Bakery and/or Bars accounts. Snack & Confectionary account experience is also considered an asset
Proven ability to manage large, complex accounts and develop new business within multi-layered buying environments
Excellent ability to work in a dynamic and changing environment while managing tight deadlines
Strong organizational skills and the ability to solve problems efficiently and proactively are critical for managing multiple tasks, identifying opportunities, and resolving challenges effectively
Willingness to travel (with some overnight) - 30% of working time
Proficiency in using Office tools, such as Microsoft Word, Excel, and PowerPoint, along with experience using customer relationship management (CRM) software like Salesforce, will facilitate effective communication, data analysis, and reporting
Valid driver’s license & passport

Nice To Haves

Technical knowledge of food ingredients is an advantage
Strategic mindset with the ability to manage a territory and overall business performance effectively
Strong business acumen and commercial awareness
Passionate, creative, and results-driven approach
Ability to independently analyze and solve complex problems
Strong interpersonal skills with the ability to build trusted relationships with customers, suppliers, and internal stakeholders
Self-motivated with an entrepreneurial mindset and the ability to work autonomously
Excellent communication and presentation skills, with a proven ability to build and maintain strong customer relationships
Highly curious and inquisitive with a continuous improvement mindset
Strong negotiation and influencing skills

Responsibilities

Cultivate and manage strategic relationships with key customers, adhering to Quadra's core values and strategic vision to drive long-term partnership success.
Proactively grow sales within the Bakery & Bars Segment by identifying and securing opportunities with new customers while maintaining strong relationships with existing accounts
Maintain and grow a healthy pipeline by generating new opportunities, progress existing ones and commercializing wins to deliver growth in the territory
Consistently meet or exceed annual sales and margin goals through effective territory management and customer engagement strategies.
Employ both internal and external resources to enhance Quadra’s reputation for superior service and technical excellence in the Bakery & bars space.
Promote and sell Quadra’s high-quality product portfolio tailored to the Segment’s targeted industries, engaging customers through site visits, joint calls and participation in industry-specific events and forums.
Assist customers in resolving technical challenges and identifying optimization opportunities, ensuring their operations align with industry best practices and maximize efficiency.
Demonstrate exceptional organizational, planning, and multitasking capabilities to effectively manage complex schedules and priorities.
Exhibit strong presentation and written communication skills to convey technical and sales information effectively.
Thrive in a dynamic, fast-paced environment, addressing challenges with agility and resilience.
Identify key decision-makers, assess their requirements, and align solutions with their goals.
Facilitate new business deals by coordinating customer requirements, developing and negotiating contracts, and ensuring seamless contract integration.
Build and sustain meaningful relationships with key decision-makers and influencers to drive repeat business and unlock new sales opportunities.
Proactively engage in cold calling and other lead-generation activities to expand the customer base.
Provide consistent, detailed weekly reporting on activities and maintain a structured approach to scheduling.

Benefits

Competitive salary & Performance Incentives
Flexible Remote Work & Autonomy
Tailored training
Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
Generous Time Off: Flexible personal days, sick days and vacation to recharge
Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
Pension plan with match
Car & Tech Perks: We got you covered with a company vehicle with maintenance expenses, cellphone and internet costs
Family-owned and support environment
Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
Inclusive Culture
Career Growth
Fun Social Activities
Referral & Recognition Programs