ASC Senior Account Manager ( Orthopaedics)

Johnson & Johnson Innovative Medicine • Washington, DC

1d • Onsite

About The Position

This is a field-based role for candidates to be located in the Pacific Northwest. The Senior Account Manager, ASC is responsible for leading the Orthopaedic strategy development and relationship management within the specific, geographically focused market. This responsibility includes pricing and contracting for all orthopedic business units, data-driven decision-making, gross profit performance and strategic lead for the best-in-class Orthopaedic company within the specific market focused on the ASC site of care. The Senior Account Manager, ASC coordinates and influences DePuy Synthes Orthopaedic strategic planning with orthopaedic commercial business leaders and internal business partners including the Offer Development, Data and Analytics, Legal, Commercial Operations, Finance, etc. The Senior Account Manager, ASC is responsible for helping their customers migrate from a transactional relationship to strategic, value-based partnership by building customer relationships broadly across the health system leadership.

Requirements

• Bachelor’s degree required, MBA preferred
• A minimum of 8 years related business experience required
• A minimum of 5 years of experience in a highly regulated clinical environment required
• MedTech experience required, orthopedic and/or capital experience strongly preferred especially in multi-platform environment
• Proven experience of strong business acumen, contract negotiation, orchestrating deals from ground up, communication skills, analytical skills
• Excellent written and verbal communication and presentation skills
• Ability to work in a hands–on, fast paced, customer focused environment.
• 30%-50% Travel required; Live within the specific market.

Nice To Haves

• MBA preferred
• orthopedic and/or capital experience strongly preferred especially in multi-platform environment

Responsibilities

• Develop, execute, and deliver the J&J Orthopaedic strategy in conjunction with FSO, Offer Development, Commercial Operations, and SourceView partners.
• Execute strategy to deliver market-leading profitable revenue growth by winning competitive conversions, improving price performance, and protecting base business, while overseeing efficient use of limited company resources (price, inventory, and people).
• Set the standard for maximizing revenue and minimizing cost to serve across the market.
• Develop and grow customer relationships to evolve from transactional relationships into strategic partnerships that thrive off executing strategies that deliver shared value.
• Develops sustainable strategic relationships with key stakeholders at the customers within their specific market as the primary Orthopaedic point of contact.
• LEAD and DELIVER on utilizing data to create a customer approach that delivers strong business results for them, which leads to strong business results for J&J MedTech
• LEAD and DELIVER on utilizing data to influence sales strategy in the AD’s specific market.
• CONNECT customers to the shared services resources (Contract Management, Deliver, Commercial Operations, Field Sales Network, HEMA, etc.)
• Develops the Orthopaedic market-based strategies to accelerate the delivery of profitable performance metrics (i.e. revenue growth, improved price performance, the introduction of new products & technology, managing erosion, containing inventory expenditure, etc).
• Leads a collaborative process in partnership with Field Sales leadership, to ensure the market-based strategy aligns with Orthopaedic leadership priorities and objectives.
• Manages account performance by monitoring orthopedic contract compliance and contract performance, as well as conducting routine business reviews with key customers to review the results.
• Responsible for growing in focus product categories, as well as new products as determined by the J&J Medtech Orthopaedics business plans.
• Builds and maintains strong relationships with market-based economic decision-makers, which includes Supply Chain, Value Analysis Committees, Peri-Operative Services, Service Line Leaders, etc.
• Support the AVP, Account Management in the creation of an industry-leading capability of account management capabilities focused on the growing outpatient channel.
• Develop a thorough understanding of the full set of J&J Medtech Orthopaedics products and offerings, strategies, and business objectives, especially digital and robotics.

Benefits

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior