Senior Account Executive

Kintetsu World Express Inc.•Mississauga, ON

18d•CA$85,000 - CA$95,000•Hybrid

About The Position

At KWE, we are one of Canada’s fastest growing 3PL service providers. With a global network and a commitment to excellence, we deliver world-class logistics solutions to our customers. Our success is built on the dedication of our people; many of our leaders started in entry-level roles and grew their careers with us. If you’re looking for a place where hard work and ambition are recognized and rewarded, we’d love to meet you. We are seeking a Senior Account Executive to support new business acquisition and the expansion of existing business across various modes of transportation, based on the needs of the branch or terminal. In this role, you will be responsible for generating and increasing sales within your assigned territory, identifying and pursuing the right business opportunities, and building strong relationships with current and prospective customers. In addition, you will contribute to increasing productivity and revenue by focusing on high-value business opportunities that align with the company’s transportation services and overall business objectives.

Requirements

Formal academic training in International Business or a related field, combined with 5+ years of experience and/or training, or an equivalent combination of education and experience.
Working knowledge of international shipping terms, Bills of Lading procedures, cargo documentation, liabilities, and insurance.
Ability to read, analyze, and respond to common inquiries or complaints from customers, regulatory agencies, and members of the business community.
Ability to effectively present sales strategies and corporate information to senior-level audiences.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Proficient computer skills, including the use of email, PowerPoint, record-keeping systems, routine database applications, word processing, spreadsheets, graphics, and other business software tools.

Responsibilities

Generate new business opportunities by acquiring new customers and/or expanding services with existing customers across other transportation modes.
Ensure customer satisfaction through ongoing account management and retention efforts.
Utilize a consultative approach when engaging with prospective clients.
Develop and present logistics solutions to prospective clients.
Maintain CRM/SENS activity records and build a strong opportunity pipeline to achieve sales goals and objectives.
Communicate market capabilities and provide guidance to international offices.
Monitor and research market trends; develop and recommend new marketing strategies to enhance brand awareness, strengthen the corporate image, and support commodity-specific marketing initiatives.
Inform and update clients on programs that directly impact costs and responsibilities.
Complete administrative responsibilities, including the timely submission of weekly and monthly sales reports, while meeting minimum productivity requirements.
Lead proactive team initiatives to support departmental and organizational objectives.
Support customer retention by overseeing and monitoring communications between staff and clients.
Adhere to all safety policies, practices, and procedures, and report any unsafe activities to a supervisor and/or Human Resources.
Demonstrate leadership through example while sharing knowledge, expertise, and skills with others.
Perform all other job-related duties as assigned by the VP of Sales and Executives.