Senior Account Executive - Cigna Pharmacy

Cigna Healthcare•California Work at Home, CA

1d•$124,100 - $206,900•Remote

About The Position

The Senior Pharmacy Account Executive (PAE) serves as the lead integrated pharmacy benefits subject matter expert supporting Cigna Pharmacy clients within an assigned geographical market. This role is uniquely aligned as a dedicated pharmacy account leadership position that serves as the primary pharmacy contact for all client and producer relations and owns full leadership, strategic, and retention activities for integrated pharmacy clients. The Senior PAE is responsible for developing and maintaining relationships with internal stakeholders, including the medical sales teams and pharmacy underwriting organization, as well as external brokers and consultants. The primary objective of this position is accountability for long-term client retention and growth, while achieving Cigna's corporate strategic goals. The Senior PAE also provides pharmacy benefit and product expertise in partnership with the clinical account executives, medical sales teams, and the pharmacy implementation organization. This position is responsible for working with Cigna Pharmacy’s most sophisticated national accounts - many with unique custom requirements, pricing or service guarantees – while working with multiple internal stakeholders at Cigna and Evernorth, as well as external influencers (e.g. consultants, producers and decision makers in the Benefits organization and/or the Financial and/or C-Suite of our clients.

Requirements

5+ years Pharmacy Benefit Management (PBM) experience supporting client expectations
5+ years of experience with the financial and pricing strategy of PBM
Operational understanding and competence with PBM business model
Technical skills using all Microsoft programs
Experience with consultative client management methodologies
Proven ability to manage through a renewal independently with minimal supervision
Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)
A self-motivated individual displaying ownership, accountability and responsibility
Candidate must be located in CA or an adjacent state
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

Bachelor's degree preferred; Master’s degree a plus
Prior experience in Finance, Underwriting, Broker or Manufacture Relations preferred

Responsibilities

Manage and retain an assigned book of business through renewal strategy, portfolio management, pricing, affordability solutions, performance guarantees, and client risk assessment.
Serve as the pharmacy subject matter expert and strategic partner to the medical sales organization, supporting pharmacy-specific client strategies and complex renewals.
Lead and participate in client, broker, finalist, and executive meetings to review performance, present solutions, and drive pharmacy growth and retention.
Promote and educate stakeholders on pharmacy products, services, clinical programs, and the value of integrated healthcare solutions.
Develop and deliver pharmacy-related business plans, performance reviews, value summaries, market updates, and product presentations.
Provide consultative analysis of pharmacy claims utilization, financial performance, rebates, guarantees, and cost-management opportunities.
Act as the primary escalation point for pharmacy service, clinical, and member issues, partnering with internal teams to resolve concerns.
Support pricing, audit, contract, implementation, and non-standard offering requests while ensuring compliance and operational excellence.
Maintain the accuracy and integrity of pharmacy-related client contracts, ASO agreements, RFP responses, reports, and communications.
Gather, analyze, and share competitive intelligence to support retention and new business opportunities.
Build and maintain trusted relationships with clients, brokers, consultants, leadership, and cross-functional partners.
Communicate complex information clearly, manage competing priorities, solve problems using data-driven insights, and support evolving client and business needs.