Senior Account Executive

Relevate Health • Hamilton Township, OH

3d • Remote

About The Position

As a Senior Account Executive on our Client Service team, you'll be the day-to-day heartbeat of some of our most exciting accounts, including two of the largest manufacturers in our portfolio, spanning therapeutic areas like oncology, neurology, cardiovascular, women's health, hematology, rare disease, and dermatology. You'll own the daily flow of client work: leading status calls, managing projects from kickoff through delivery, and serving as the connective tissue between your clients and a talented cross-functional team of strategists, project managers, creatives, and developers. You'll get exposure to a wide range of cutting-edge deliverables: promotional and educational materials designed for HCPs, including digital ads, emails, websites, videos, and video games. No two days look the same, and the opportunity to grow your responsibility as you ramp is very real.

Requirements

• Pharma or healthcare experience.
• Demonstrated ability to manage day-to-day client communications, presentations, and account management responsibilities
• Experience leading internal and client status meetings with minimal oversight
• Proactive approach to building collaborative relationships with cross-functional teams and clients
• Comfort managing multiple workstreams simultaneously with strong attention to detail
• Clear, concise written communication skills: emails, status reports, and meeting notes you'd be proud to send
• Strong time management and organizational skills
• Ability to adapt to different personalities, working styles, and evolving processes
• Comfortable working primarily remote, with up to 6 days/month in-office if within 40 miles of a Relevate Health office (Dallas, Boston, Cincinnati, or New Jersey). Exception: June through August

Nice To Haves

• Agency experience
• Veeva/MLR submissions experience
• Familiarity with Workfront or a similar project management platform
• Experience preparing and sharing campaign metrics reports with clients
• Project management mindset: able to track complex tasks across multiple projects within tight timelines
• Comfort with AI tools (for example, Copilot or Claude)
• Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint)
• Comfortable using Slack or similar messaging platforms for internal communication

Responsibilities

• Serve as the principal day-to-day contact for assigned client accounts, managing all communications with professionalism and clarity
• Lead internal and client status meetings; develop and distribute agendas and meeting summaries with minimal oversight
• Manage client projects from initiation through completion, ensuring timely, high-quality delivery at every stage
• Own and prepare for medical, regulatory, and legal (MLR) review processes and manage submissions through client platforms
• Cross-check team content updates against client direction and ensure alignment before delivery
• Proactively identify upcoming work and partner with project management to secure the right resources
• Track project budgets, prepare finance reports, and share timely updates with your team
• Build strong, collaborative relationships with internal team members and excellent rapport with clients
• Follow through on action items across client and internal teams to keep projects on track and on time
• Learn and apply Relevate Health's product offerings, processes, and systems in your day-to-day work
• Work toward billable and utilization goals in partnership with your manager

Benefits

• PACT Bonus Program
• Unlimited PTO
• 401K
• Pet Insurance
• Health, Dental & Vision
• Employer-paid STD, LTD, Critical Illness, Accident, Hospital, and Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior