Senior Account Executive, Retail

Syndigo•Chicago, IL

1d•Hybrid

About The Position

The mission of a Senior Account Executive, Retail at Syndigo is to manage the relationship, client strategy, growth strategy, engagement plan, and overall value delivered to a set of named major accounts, which include some of the largest brands and retailers in the world. The Account Executive is the client-facing individual who will be responsible for creating the client strategy to determine how to best align Syndigo's solution to help multi-national clients achieve their larger strategic eCommerce initiatives. The Senior Account Executive will work directly with the primary contact and executive sponsor at each organization to create an account plan focused on value demonstration and delivery to each client's needs. The role is focused on retail-wide engagement to ensure client renewals and growth by embedding into our clients' business processes. The Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.

Requirements

5+ years B2B sales experience with retail clients
Experience in selling services, with database or syndicated data a plus
Demonstrated record of success at both large, complex organizations and in mid-sized environments
Knowledge of PIM/MDM
High degree of comfort with technology and use of databases and syndicated-type data
Strong history of quota attainment
Work with the Syndigo team and customers with the highest degree of ethics
Strong relationship-building skills
Strong interpersonal skills
Organization and time management skills
Solid written and verbal communication skills at all levels
Executive poise to interface at all levels of management
Ability to travel to client sites and internal company events within the United States and Canada

Responsibilities

Build and maintain institutional relationships with Syndigo’s accounts through a consultative sales process
Manage the diagnosis of client business needs, on an individual client and industry segment level, and lead the creation of annual service strategies to deliver tailored service and value to executives in a timely manner
Create customized account plans for each institution, outlining service delivery and CV growth strategies for existing and potential relationships within an institution.
Lead strategic negotiation of Syndigo contracts to best align service options to business needs
Manage assigned territory against an annual quota of recurring revenue
Discuss cutting-edge strategic initiatives with an executive-level audience within each client
Understand the changing business terrain that clients face