Senior Account Executive, Employee Ancillary Benefits

Hub International Insurance • Atlanta, GA

4d • Remote

About The Position

About Specialty Program Group: Our goal is to partner with industry-leading specialty businesses to provide them with the ability to achieve their goals and optimize their businesses. Specialty Program Group offers access to capital and investment, deep carrier relationships, creative thinking, product development and broad distribution , while allowing our businesses to maintain the essence of what makes them successful. Specialty Program Group delivers leading-edge specialty expertise backed by transformative digital capabilities and sophisticated data and analytics .
About SPG Ancillary, a division of Specialty Program Group: SPG Ancillary is a division of Specialty Program Group, a wholly owned subsidiary of HUB International. Our mission is to solve problems, create a better experience, and produce results for our broker, carrier, and benefits technology partners. We pride ourselves on encouraging creativity with each problem, embracing collaboration at every opportunity, and empowering commitment to expected results. Our expertise lies in dental, vision, life, disability, supplemental health, and leave management. Our organization is comprised of four integrated teams: marketing, client service, leave management solutions, and business operations. As an extension of a brokerage’s consulting and service teams, we support marketing, sold case implementation, account support, renewal management, analytics & insights, carrier eligibility, benefits technology builds, and leave administration & state disability compliance.
About the Position: An ideal candidate for the Senior Account Executive position will have a robust understanding of all ancillary products, leave management and extensive experience in a carrier or brokerage account management or service role. Working in tandem with the Sales team, this individual will help quarterback all large case service. This individual will also be responsible for all ongoing account management, renewal, and sold case implementation support on their assigned block of business. Attention to detail and effective prioritization are critical for success in this role.

Requirements

• Bachelor’s degree or higher
• 5-10 years’ experience in account management or service role within a carrier or brokerage organization
• Understands ancillary products (dental, vision, life, disability, and supplemental health) and comprehensive knowledge and curiosity for leave management
• Holds active life, accident, and health license
• Thrives in a fast-paced environment and comfortable with organizational change
• Meticulous attention to detail
• Effective communicator with proven ability to collaborate cross-functionally
• Self-starter who excels with minimal oversight or direction
• Adaptable and capable of balancing competing priorities
• Strong sense of curiosity and willingness to learn
• Team-oriented mindset

Responsibilities

• Own the service relationship for large group clients, acting as the primary broker contact and internal quarterback.
• Apply expertise in ancillary benefits, leave management, and carrier processes to resolve service inquiries, plan amendments, and carrier escalations.
• Participate in discovery and finalist calls alongside the Sales Executive to support new business development.
• Manage sold case implementation end to end, ensuring a smooth transition from sale to service.
• Lead the renewal cycle, including benefit enhancements, carrier marketing, and add/issue opportunities to grow revenue.
• Maintain accurate CRM records — service activity, renewal outcomes, and pipeline opportunities to keep cross-functional teams aligned.
• Meet all established best practices and SLAs to deliver timely, quality service to broker partners.
• Build strong relationships across internal teams and with external broker and carrier partners.
• Partner with Accounting to support accurate, on-time revenue collection.
• Execute continuous improvement initiatives under strategic direction from leadership.

Benefits

• health/dental/vision/life/disability insurance
• FSA, HAS and 401(k) accounts
• paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays
• eligible annual bonuses, equity and commissions may be available for some positions

What This Job Offers

• Job Type: Full-time
• Career Level: Senior