Senior Account Executive, ZDX

Zeno Group•Chicago, IL

17d•Hybrid

About The Position

Zeno Group is seeking a Senior Account Executive, Digital to support integrated digital communications programs for a diverse portfolio of clients. This role is ideal for a digital communications professional who enjoys both strategic thinking and hands-on execution. You will have the opportunity to manage client workstreams, mentor junior team members, and contribute to integrated campaigns across social media, creator marketing, paid media, and digital communications. The agency is described as fiercely independent and global, integrated communications agency, born from PR, known for its 'Fearless Pursuit of the Unexpected' and commitment to achieving real business value and societal impact. Zeno Group has won numerous industry awards, including PRWeek U.S. Outstanding Large Agency of the Year and PRWeek Global Agency of the Year.

Requirements

3+ years of experience in digital marketing, social media, communications or a related field within an agency or similar environment.
Experience developing and executing integrated digital communications or social media programs.
Strong understanding of social media strategy, community management and digital storytelling.
Experience creating engaging content across multiple digital platforms.
Experience interpreting digital analytics and performance metrics to optimize campaigns and communicate results.
Familiarity with Google Analytics, Meta Business Suite and other digital reporting or social media management platforms.
Experience supporting creator marketing, influencer engagement or online community programs.
Strong project management and organizational skills with experience managing multiple priorities and deadlines.
Strong presentation and communication skills with experience contributing ideas and recommendations to clients and internal teams.
Experience mentoring or supporting junior team members.
Curiosity about emerging technologies, creator culture, evolving social platforms and digital communications trends.
Collaborative mindset with a passion for creativity, innovation and continuous learning.

Nice To Haves

Experience supporting paid social media campaigns.
Experience working across integrated communications, marketing or public relations programs.
Experience with social listening, creator marketing or digital measurement platforms.
Experience contributing to new business initiatives or integrated agency campaigns.

Responsibilities

Support the development and execution of integrated digital communications strategies that align with client objectives, audience insights and business goals.
Lead day-to-day social media execution by managing content calendars, monitoring conversations, engaging online communities and helping maintain each client's brand voice across digital platforms.
Develop digital content, social copy and campaign assets that support integrated communications programs and drive meaningful audience engagement.
Monitor campaign performance, analyze digital metrics and develop reporting that translates data into actionable recommendations for clients and internal teams.
Support creator partnerships, community engagement initiatives and integrated digital campaigns that connect brands with audiences across paid, earned and owned channels.
Support day-to-day client relationships by managing project timelines, coordinating deliverables and contributing strategic recommendations while mentoring junior team members and collaborating across digital, creative, paid media and analytics teams.