Senior Account Executive - Data Asset Management/Content Management

Pep•Cincinnati, OH

6d•Hybrid

About The Position

Pep, part of WPP, is a trusted growth partner for leading brands, utilizing an agentic marketing platform called WPP Open. Pep started with 7 employees and has grown to over 200, becoming an industry leader in consumer activation for Fortune 500 companies. They have managed over $5 billion in marketing spend for over 750 brands with a 98% client retention rate. Pep emphasizes a people-first culture, guided by core values of accountability, excellence, ingenuity, people, and tenacity. They are committed to an inclusive environment that supports employee growth and development, offering career opportunities and flexibility. They are seeking driven, eager-to-learn, agile, positive, and client-focused individuals. The company operates on a hybrid work model and offers a competitive salary based on experience.

Requirements

Bachelor’s degree preferred+ 3 year relevant experience, or at least 5 years equivalent experience in brand content operations, digital asset management, media trafficking, or agency account management.
Proficiency in project management and collaboration software including Smartsheet, Jira, Figma, SharePoint, FileZilla, Keynote, PowerPoint, and Excel.
Working knowledge of Digital Asset Management (DAM) platforms (such as AEM, BazaarVoice, YouTube, and Sprinklr).
Exceptional attention to detail.
Strong organization.
Quality control mindset.
Cross-functional collaboration.
Problem-solving.
Process optimization.
Clear written and verbal communication skills.

Responsibilities

Lead media trafficking operations by reviewing and prioritizing high-volume requests from agency partners, ensuring accurate trafficking to Smartsheet, timely communication of status updates, and seamless QA coordination with partner teams.
Oversee presentation preparation and quality control (QC), including building internal tracking tools (“pep trackers”), validating slide identification numbers, prepping charts for file names and links, and ensuring visual cohesion across high-visibility decks.
Own end-to-end folder and file management, establishing scalable internal and delivery folder structures, performing advanced file QC against sources of truth, enforcing taxonomy and naming conventions, and overseeing uploads to SharePoint, YouTube, and client DAM platforms.
Direct CRM campaign operations by validating approved creative briefs, copy, and Figma assets; creating Creative Request Forms (CRFs); generating Jira tickets; and ensuring cross-channel consistency across Email, Push Notifications, Content Cards, In-App Messages, and SMS.
Lead digital asset management (DAM) and website operations, including advanced metadata strategy, sourcing assets for complex website wireframes, managing DAM uploads, syndicating ratings/reviews via BazaarVoice, and auditing brand YouTube channels for performance and compliance.
Spearhead process improvements by identifying operational gaps, designing new workflows, documenting SOPs, and leading adoption across internal teams, agency partners, and client stakeholders.
Drive workflow automation in partnership with internal developers, improving speed, accuracy, and scalability across trafficking, QC, DAM, and CRM operations.
Serve as the primary escalation point for complex trafficking issues, DAM discrepancies, metadata conflicts, CRM blockers, and high-stakes delivery challenges.
Lead cross-functional working sessions with agency partners, client teams, and developers to resolve operational challenges, align on workflow enhancements, and ensure seamless handoffs.
Ensure operational readiness for major content releases, coordinating timelines, QA cycles, asset delivery, and cross-team alignment for high-visibility initiatives.
Audit and optimize DAM structures, improving searchability, governance, version control, and lifecycle management across enterprise-level content ecosystems.
Validate cross-channel CRM accuracy, ensuring correct copy, assets, links, metadata, and brand compliance before deployment.
Mentor and train Account Executives and junior teammates, reviewing work for accuracy, coaching on trafficking, QC, DAM governance, and CRM workflows, and elevating team-wide operational excellence.
Manage higher-volume and higher-visibility workstreams, ensuring flawless execution and proactive risk mitigation across enterprise client accounts.
Champion asset governance and taxonomy compliance, ensuring consistency, accuracy, and adherence to brand standards across all content lifecycles.