Senior Account Director

Cantor Fitzgerald•McLean, VA

2d•Onsite

About The Position

The Senior Account Director will be responsible for establishing and implementing account-specific policies, processes, and performance standards to support efficient service delivery and reduce occupancy costs. This role drives process improvements across real estate transaction management, facility operations, and related functions. The Senior Account Director collaborates with the client’s CRE leaders and business units to shape and execute strategic real estate plans that support business objectives. This position leads efforts related to transitioning in-house real estate functions to Newmark, ensuring smooth integration and service continuity. Additionally, the Senior Account Director contributes to new business opportunities through proposal development, client presentations, and representing Newmark in competitive pursuits. They partner with the Account Leader and OS Transition Services to support account onboarding and contract negotiation activities. This role serves as the primary liaison between Newmark, client CRE leadership, and key business stakeholders across regions. The Senior Account Director oversees all account service lines including Transaction Management, Financial Analysis, Lease Administration, Facility Management, Project Management, and Consulting. They manage portfolio-level reporting and analytics, including performance against Key Performance Indicators (KPIs) and strategic objectives. This role supports the development of the client’s annual real estate budget and long-range financial planning. They oversee the end-to-end project process, including requirements gathering, financial modeling, business case development, and execution oversight. The Senior Account Director leads the preparation and delivery of Annual Strategic Reviews, Quarterly Business Reviews, and regular performance updates. Other duties as required.

Requirements

Bachelor’s degree in Business, Finance, Real Estate, Architecture, Engineering, Law, or a related field
At least 10 years of corporate or commercial real estate experience, ideally managing large, complex, and global portfolios.
Strong understanding of transaction structures, legal/financial frameworks, and risk mitigation in real estate.
Familiarity with facility operations, service delivery models, and performance measurement.
Experience in international contracting, vendor management, and outsourcing strategies.
Demonstrated success in executive client relationship management and team leadership.
Exceptional communication, presentation, and reporting skills; strong analytical and strategic thinking abilities.

Nice To Haves

Advanced degree preferred.

Responsibilities

Establish and implement account-specific policies, processes, and performance standards to support efficient service delivery and reduce occupancy costs.
Drive process improvements across real estate transaction management, facility operations, and related functions.
Collaborate with the client’s CRE leaders and business units to shape and execute strategic real estate plans that support business objectives.
Lead efforts related to transitioning in-house real estate functions to Newmark, ensuring smooth integration and service continuity.
Contribute to new business opportunities through proposal development, client presentations, and representing Newmark in competitive pursuits.
Partner with the Account Leader and OS Transition Services to support account onboarding and contract negotiation activities.
Serve as the primary liaison between Newmark, client CRE leadership, and key business stakeholders across regions.
Oversee all account service lines including Transaction Management, Financial Analysis, Lease Administration, Facility Management, Project Management, and Consulting.
Manage portfolio-level reporting and analytics, including performance against Key Performance Indicators (KPIs) and strategic objectives.
Support the development of the client’s annual real estate budget and long-range financial planning.
Oversee the end-to-end project process, including requirements gathering, financial modeling, business case development, and execution oversight.
Lead the preparation and delivery of Annual Strategic Reviews, Quarterly Business Reviews, and regular performance updates.
Perform other duties as required.