Senior Account Director

Real Chemistry•Chicago, MA

2d•Hybrid

About The Position

At Real Chemistry, the mission is to make the world a healthier place by transforming healthcare through deep scientific expertise, human-centred creativity, and AI-driven insights. As a global agency, they offer a full suite of services in healthcare communications and marketing to clients, including top pharmaceutical and biotech companies. The company culture, #LifeatRealChem, emphasizes collaboration and excellence. The Senior Account Director role involves managing client relationships on large or multiple engagements, serving as a trusted partner by understanding the market and identifying solutions to business problems. The ideal candidate has a strong client services reputation, proven success in relevant industries, and a passion for healthcare and digital health. This role leads client engagements, motivates cross-functional teams to deliver innovative and integrated solutions, and ensures groundbreaking results and client satisfaction. It is a hybrid role, based in US offices or remotely within the US, depending on team and business needs.

Requirements

Bachelor’s degree in communications, marketing or a related field or equivalent experience is required.
8+ years proven experience in a professional environment within the public relations, communications, and / or advertising industries.
Integrated healthcare PR experience required.
Demonstrated ability to grow existing business and participate strategically in new business.
Outstanding project management skills.
Demonstrated ability to meet timelines, prioritize, and manage detailed budgets.
Outstanding business interpersonal skills.
Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand.
Able to communicate critical information to management and the client.
Very strong data orientation.
Ability to break down major business challenges into measurable steps to achieve success.
Strong influencing skills to affect change internally and with the clients.
Management experience required.
Able to empower, keep teams on track, and participate in professional development of staff.
High energy, able to effectively operate in fast-paced, growing and evolving environment.
The position may require some domestic travel for client meetings and conferences (10 percent).

Nice To Haves

Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter, able to work independently and under tight deadlines.

Responsibilities

Lead & develop multiple client engagements of varying sizes in a fast-paced environment.
Provide counsel on research findings, industry knowledge, the external marketplace, and competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop initiatives.
Empower teams through engaging career development practices.
Encourage and lead internal teams to ensure technical and operational excellence in all executions.
Participate in leadership activities and recruiting events to attract and retain talent.
Provide strategic direction for the business, in partnership with internal leadership, to ensure team is always delivering their best work.
Maintain and cultivate relationships with key media channels to ensure our services are executed strategically.
Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience and use all the tools at their disposal.
Sell ideas internally and to clients.
Function as the contact point for project challenges to keep projects timely and on-budget.
Lead operations and maintain financial accountability for the performance of engagements through close oversight of budgets pitches.
Partner with practice, shared service leads throughout the business, and team, to find opportunities to streamline, elevate and innovate our tactical processes.
Identify and develop integrated business (social media/digital, content) through trend-spotting, strategic recommendations, and introducing clients to the full scope of Real Chemistry’s capabilities