Senior Account Director

Morgan Street Holdings • Chicago, IL

1d • Hybrid

About The Position

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries, tms offers an impressive range of solutions – from inspiration and innovation to category management and delivery. Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, tms engages with over 110 million customers every single day for clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas. The company emphasizes being a place where employees can achieve great things and be recognized. Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work, and authenticity and diversity are critical elements of the business, realized through creating access and equity for all. tms fosters a culture of inclusion and belonging and aspires to be ever-evolving, where brilliant people are better together. The Senior Account Director role is for a passionate and thoughtful individual within a strategic-thinking, creative-idea-generating, client-problem-solving community, giving a voice for the client’s business, marketing, and overall brand presence.

Requirements

• Financial Services and Trading (Global Exchanges, Options, Futures, Equities, Derivatives) marketing experience or interest in trading- equities, derivatives, digital assets and/ or options
• A track record of success building high-impact, strategic relationships with clients
• Develop long-term strategies to sustain, diversify and grow client relationships across and extend agency services
• Become a subject matter expert in the clients’ industry, company and competition
• Develop trust-based relationships with senior clients and their teams
• Deeply understand the client’s business, their organization’s ecosystem and brand and marketing challenges so you can act as a trusted business partner and marketing consultant
• Demonstrated experience working with major brands to support strategic brand communications using integrated omni-channel marketing campaigns
• Lead brand strategies and evolve product marketing platforms, including campaigns, activation strategies, content strategy and operations initiatives to drive brand-building and product marketing objectives
• Build a cohesive team across departments, disciplines and the agency partners, in the service of the clients – to support operationally sound, effective delivery of the agency’s committed scope
• Foster high client satisfaction in everything we deliver
• Experience in developing and executing integrated marketing programs that include multi-channel executions
• Strong understanding of the analytics and insights needed to demonstrate brand and customer success metrics
• People leadership experience for direct reports and experience leading cross-functional teams
• Innovator with a desire to bring people together
• Innate ability to marshal people and create gravity around ideas
• Willingness to embrace the unknown and ready to break process through innovation
• Excited by opportunities to explore new ideas rather than rely on existing paradigms
• View technology as a tool that can drive creativity and innovation
• Willingness to investigate, assess and adapt with innovation trends and new technologies to drive effectiveness and efficiency
• Strong knowledge of industry including trends in the evolving business and agency industry environment
• Proven experience managing financials including estimating, forecasting and reconciliation

Responsibilities

• Understand clients’ business and business issues and serve as a trusted advisor to drive extraordinary solutions
• Lead and contribute to new strategies and generate ideas for clients
• Represent client interests and clearly communicate to internal team
• Be a champion of extraordinary work – by providing inspiration, leadership and expertise in the agency’s offerings
• Continuously build the agency clients brands
• Re-define what’s possible in customer engagement and experiences

Benefits

• Generous medical, dental, vision and other great benefits
• Paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 15 days of paid time off plus company holidays
• Hybrid work model
• Tuition reimbursement and student loan repayment assistance
• Inclusive employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed