Senior Account Development Executive, In-Store

DoorDash USA • Los Angeles, CA

26d

About The Position

As a Senior Account Development Executive (SADE), you will own growth and retention across a portfolio of existing restaurant and hospitality customers. You’ll focus on upsells, expansions, and renewal opportunities, helping clients maximize the value they receive from the SevenRooms platform while contributing directly to revenue growth.
This role is ideal for someone who enjoys building long-term relationships, identifying strategic opportunities within accounts, and partnering cross-functionally to deliver strong customer outcomes. You’ll act as a trusted advisor to your customers, balancing commercial goals with a customer-first approach.
You’ll report to a Sales Leader and work closely with Customer Success, Product, Marketing, and other teams across DoorDash to ensure clients are set up for long-term success.

Requirements

• 4+ years of experience in account management, sales, customer success, or a related role, with a track record of meeting or exceeding revenue goals
• Demonstrated success identifying and closing complex upsell and cross-sell opportunities that create meaningful customer value
• Proven track record of working with
• Excellent written and verbal communication skills, with the ability to engage stakeholders of all levels, including C-Suite executives
• Comfort leveraging a data-first mindset and using insights to inform sales and account strategies
• A customer-first mindset with true ownership and accountability
• Highly organized and proactive, with the ability to manage multiple priorities and deadlines
• Travel into markets and meet directly with customers, spending 40%+ of your time in field

Responsibilities

• Drive account growth: Own renewals, upsells, cross-sells, and expansion opportunities across your book of business to meet or exceed revenue targets
• Manage renewals proactively: Engage customers ahead of contract expiration to review goals, performance, and continued value from the platform
• Identify expansion opportunities: Recommend additional SevenRooms features, integrations, and services that support customer growth
• Pitch and close upsells: Present and sell solutions such as advanced reporting, marketing tools, and platform enhancements that increase adoption
• Build trusted relationships: Serve as a strategic advisor to key decision-makers, aligning SevenRooms solutions to customer goals
• Lead customer presentations: Deliver compelling presentations and product demos that highlight platform value and new capabilities
• Collaborate cross-functionally: Partner with Sales, Customer Success, Product, and Marketing to advocate for customers and drive successful outcomes
• Track and forecast performance: Maintain accurate reporting on account activity, pipeline, and forecast data

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed