Senior Account Coordinator

CNX

1d • $54,000 - $65,000 • Remote

About The Position

The Senior Account Coordinator is the subject matter expert for assigned accounts and manages auxiliary programs, program-related deliverables and special projects assigned by Account Executives and/or management team. Responsible for executing, coordinating, researching and tracking project activities from concept to completion.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• 2–3 years of experience in account management, project coordination, or project management within a fast‑paced, client‑support or operations environment.
• Quick learner with the ability to adapt to changing priorities, programs, and client requirements.
• Demonstrated ability to work independently, manage multiple tasks, and take ownership of assigned workstreams.
• Strong problem‑solving skills with the ability to define issues, evaluate options, and propose effective solutions.
• Experience acting as an internal team support resource—coordinating deliverables, supporting Account Executives, and assisting with ongoing operational tasks.
• Capable of managing specific reporting tasks, including gathering data from IT, analyzing information, and creating useful summaries and one‑page insights for internal teams and clients.
• Proficient with Microsoft Office tools, especially Excel; comfortable working in Salesforce, with exposure to Adobe products considered an asset.
• Strong communication, organization, and meeting‑support skills—able to attend, digest, and translate client meeting discussions into actionable next steps.

Nice To Haves

• Proficient with Microsoft Office tools, especially Excel; comfortable working in Salesforce, with exposure to Adobe products considered an asset.

Responsibilities

• Delegate tasks across internal teams (Creative, IT, Account Coordinators) and external vendors while maintaining scope, timelines, and quality expectations.
• Act as the subject matter expert for assigned accounts, supporting internal teams and clients through documentation, fiscal tracking, communication, and consistent weekly client/internal meetings.
• Manage and coordinate end‑to-end program and project execution—including planning, analysis, delivery, and production support—across diverse and frequently changing initiatives.
• Develop and deliver project specifications such as quotes, design/strategy documents, seasonal project requirements, and production needs, often balancing a high volume of quote documentation.
• Pull, analyze, interpret, and package data from IT reporting tools to create meaningful insights for clients and internal marketing/consultant teams.
• Lead and participate in recurring internal meetings to align on program updates, troubleshoot issues, and ensure all cross‑functional teams remain informed and connected.
• Independently problem‑solve, gather and route information appropriately, and ensure accuracy in project schedules, approvals, and deliverables.
• Track KPIs, budgets, and costs to maintain margins, assess program performance, and recommend adjustments when needed.
• Identify process gaps, update program documentation, and contribute to continuous improvement of workflows and procedures.
• Communicate clearly with clients and internal stakeholders—leading calls/meetings, documenting action items, and supporting Account Executives and Solutions teams.

Benefits

• Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees