Senior Academic Program Coordinator, Texas McCombs

University of Texas at Austin

8d•$58,000•Hybrid

About The Position

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. Purpose: Provide advanced professional skills in academic program coordination, advising, and strategic plan implementation while maintaining frequent interaction with students, alumni, faculty, staff, external agencies and special groups. Coordinate daily program operations with a focus on student engagement, event management, faculty support, and managing internal/external vendor partnerships.

Requirements

Bachelor's degree or equivalent.
Five years of experience in program administration or coordination.
Ability to work flexible hours including evening and weekends.
Demonstrated ability to work well on a team but also to work effectively independently.
A commitment to providing excellent administrative support to students and faculty.
Proven ability to exercise high levels of discretion and judgement, providing practical solutions in the resolution of complex issues.
Demonstrated ability to organize and manage a large volume of data with a high level of attention to detail and accuracy.
Excellent oral and written communication skills.
Working knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook, and web-based programs.
Relevant education and experience may be substituted as appropriate.
Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Nice To Haves

Master’s degree in Higher Education or similar field.
The ideal candidate will be a self-starter, highly collaborative, respond well to feedback, work well as part of a dynamic work environment, skilled at dealing with both internal and external customers, effective at prioritizing tasks and initiatives, and learn quickly.
Experience working with graduate student populations.
Knowledge of self-funded graduate programs.

Responsibilities

Manage onsite logistics and operations (e.g., lodging, catering, classroom space, program events), staying within budget and ensuring timely, accurate, and quality execution of duties.
Advise students individually and/or with groups regarding academic requirements, appropriate class selection, academic policies and procedures, and campus resources. Maintain advising records and confidential student evaluation records.
Communicate with and develop rapport with students, faculty, staff, campus partners and external vendors.
Work closely and collaboratively with program leadership and cross-functional team members. Provide feedback on current processes and supports planning and implementation of process improvements.
Train, supervise, mentor and evaluate junior program staff, both formally and informally as assigned.
Develop and manage event schedules.
Prepare orientation communications and materials.
Triage email inquiries, proactively and independently researches matters.
Proactively communicate information across multiple team members and functional areas.
Other related functions as assigned.