Selling Supervisor

Museum Associates•Los Angeles, CA

13d•$22 - $24•Onsite

About The Position

Reporting to the Manager of Retail & Merchandising, the Selling Supervisor oversees the daily operation of the sales floor in the Museum Stores, including scheduling, assigning and directing staff as well as addressing customer complaints and resolving problems. The Sales Associate Supervisor supervises and provides work direction to the Sales Associate.

Requirements

Associate's Degree in Business Administration, Retail Management, Communications, Art History, or a related field
A minimum of 2 years of retail experience is required
Minimum of 1 year of supervisory experience
Availability to work a flexible schedule, including weekends, evenings, and holidays
Demonstrated commitment to excellent customer service and guest experience
Experience handling customer concerns with professionalism and sound judgment
Basic proficiency with point-of-sale (POS) systems and retail technology

Responsibilities

Performs daily opening and closing of cash registers; assists with cash handling and preparing media for transmittal to the Finance Office
Works sales floor as needed, greeting customers and assisting in the selection of merchandise
Operates register; prepares sales slip; processes payment; wraps or bags merchandise for customer
Approves customer returns and exchanges
Files paperwork, takes special orders, tracks inventory and best sellers
Trains new employees
Reviews and standardizes sales procedures to improve efficiency
Delegates daily projects to sales staff
Assists with inventory preparation
Performs other duties or special projects as assigned
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.