Seller Risk Policy Manager

eBay•Salt Lake City, UT

7d•$105,000 - $115,000•Remote

About The Position

eBay’s Risk function fosters a marketplace where buyers and sellers can connect and transact securely. The Core Seller Risk Policy & Foundation team constructs decision systems and policy frameworks that drive trusted seller growth and shield buyers and eBay from fraud and abuse. Our team manages the strategy and foundational capabilities for core seller lifecycle risk management. We build scalable, data-driven decision systems that measure risk across all phases of the seller journey. Our purpose is to offer effective risk controls while easing friction for legitimate sellers, promoting balanced marketplace growth. As a Seller Risk Policy Manager, you will lead the development of seller lifecycle risk strategies across key decision points. You will combine data analysis, critical thinking, and cross-functional collaboration to find opportunities, build scalable decision frameworks, implement risk policies, and continuously improve business outcomes. Your work will directly impact marketplace trust, customer experience, and business growth through scalable, data-driven solutions implemented across eBay.

Requirements

Bachelor’s degree in Statistics, Mathematics, Computer Science, Engineering, Economics, or another quantitative field.
3+ years of professional experience in data-driven strategy development.
Strong critical thinking and analytical abilities with the capacity to define unclear problems, formulate hypotheses, assess tradeoffs, and make data-driven decisions.
Skilled in SQL, Excel, and dashboarding tools (e.g., Tableau).
Understanding of ecommerce or digital risk management, including one or more of the following domains: user verification, payments ecosystems, stolen financial instruments, fraud prevention, or trust programs.
Outstanding written, verbal, and presentation abilities, with the capacity to convey complex analytical ideas to both technical and executive audiences.
Demonstrated ownership, curiosity, and a bias for action, with a track record of independently driving initiatives from problem definition through implementation.

Nice To Haves

Master’s degree is a plus.
Experience in Risk Management is preferred.
Experience with experimentation and an interest in AI tools is a plus.

Responsibilities

Develop seller lifecycle risk approaches across listing, transaction, payout, financial instruments, and other key seller lifecycle checkpoints.
Build scalable decision systems by developing standardized decision processes that enable consistent, efficient, and data-driven risk management across the seller journey.
Drive data-informed strategy by analyzing large-scale datasets, identifying emerging trends, quantifying business opportunities, and translating insights into measurable risk strategies.
Deliver end-to-end policy execution by defining business requirements, partnering with Product/Engineering/Rules, and implementing scalable decision logic.
Measure business performance through dashboards to evaluate policy efficiency, identify and communicate insights to collaborators.
Lead cross-functional initiatives by partnering with Decision Science, Engineering, Product, Rules, Risk Operations, Trust, and GCX or equivalent experience.
Modernize risk capabilities by finding opportunities to use AI and automation to improve decision quality, operational efficiency, and customer experience.