Self-Sufficiency Specialist I
About The Position
Self-Sufficiency Specialist I is an entry-level position within the Self-Sufficiency Specialist occupational group. Employees in this role work under close supervision while being trained to determine eligibility for various social services government assistance programs and to assess client employability to help them achieve self-sufficiency. Upon recommendation by the supervisor, approval by the director, and successful completion of the training program, the employee will be redefined to a full-performance Self-Sufficiency Specialist II and may be eligible for a salary increase. Employees are dedicated either wholly to Employment Services or to a combination of Benefits and Employment Services. This level is distinguished from the Self-Sufficiency Specialist II by the latter's independent performance of all assigned eligibility and employment service duties and their ability to make judgments in accordance with agency practices, procedures, and mandated federal, state, or local laws and policies.
Requirements
- High school diploma supplemented with additional training and related work experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
- Demonstrated ability to communicate effectively both orally and in writing.
- Demonstrated ability to interview, assess needs, and make sound judgments within the framework of existing laws, policies, and regulations.
- Demonstrated ability in recordkeeping responsibilities and related activities.
- Demonstrated ability to establish and maintain effective relationships.
- Skill in operating a personal computer and the associated office and agency software.
- Skill in operating a motor vehicle.
- Valid driver's license upon hire.
Nice To Haves
- Experience in TANF, VIEW, and Child Care.
Responsibilities
- Explains the employment services program.
- Makes assessments of customer needs and develops employment plans, utilizing job search, work experience, education and training.
- Establishes and monitors self-sufficiency goals through information and assessment of customer background.
- Monitors case reports/records in accordance with regulations.
- Explains the child care program and makes assessments of customer needs.
- Interviews persons for assistance, obtains necessary information.
- Explains the nature of temporary assistance benefit programs and determines reasons and need for assistance.
- Processes applications for financial assistance and diversion.
- Determines eligibility for assistance and benefit levels using automated systems and manual methods.
- Evaluates employability status of clients and explores potential sources of income.
- Explains client responsibilities, rights, and program availability.
- Refers clients to a service worker as the result of an overall assessment of the situation.
- Prepares reports and maintains client records.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
