Self Storage Property Manager

Adams Property Group•Charlotte, NC

2d•Hybrid

About The Position

This full-time role involves maintaining the daily operations of a self-storage property, focusing on sales, customer service, and property upkeep. Key responsibilities include converting inquiries into rentals, managing accounts receivable, ensuring property cleanliness and appearance, performing light repairs and maintenance, overseeing contractors, organizing foreclosure documentation, assisting with auctions, and managing truck rentals.

Requirements

Excellent communication skills both on the phone and in-person
Works well in a team setting or independently
Good organizational skills and basic bookkeeping
Knowledge of computers is a must (Microsoft Office, Outlook, Etc.)
Valid driver's license and insurance with access to reliable transportation
Open work availability, including weekends and some holidays
Ability & willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
Willing to travel/work in multiple locations if needed (temporarily)
Must be eligible to work in the United States
Must have a High School Diploma/GED equivalent
At least two years of related experience (sales/customer service/leasing/rentals)
Must be a team player and have strong leadership skills
Must be profit-driven
Must have a clean employment history, criminal history, driving record and pass a drug screen

Nice To Haves

Ability to lift and move 35 lbs. regularly and occasionally up to 50 lbs.

Responsibilities

Maintain daily operations of the self-storage property
Successful conversion of telephone, internet, and walk-in inquiries into rentals of storage units
Sales of boxes, locks, and packing material
Manage account receivable process through pursuit of collections, posting of payments, and processing of daily bank deposit for self-storage facility
Ensures the company standards of cleanliness & appearance
Marketing to local businesses and apartment managers
Maintain accurate records for each customer including lease, addendums, and correspondence
Perform light repair and maintenance duties, including but not limited to: clean units and interior buildings, wiping down doors, pickup up trash, cleaning hallways, office, and bathrooms
Perform preventive maintenance such as but not limited to: change HVAC filters as required, grease door springs on roll-up doors, oil gate chain as needed, routine maintenance of golf cart
Monitor the physical condition of the property and reports any maintenance issues
Oversee contractors and third-party vendor’s work
Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines of storage units
Assist with the auction process
Manage truck rentals, reservations, truck/trailer parking, and routine maintenance