Self Storage Assistant Property Manager

Adams Property Group•Richmond, VA

3d•Onsite

About The Position

The Self Storage Assistant Property Manager is responsible for maintaining the daily operations of the self-storage property. This includes the successful conversion of inquiries into rentals, managing accounts receivable, ensuring property cleanliness and appearance, marketing to local businesses, performing light repair and maintenance duties, monitoring the physical condition of the property, overseeing contractors, assisting with the auction process of abandoned units, and managing truck rentals. The role requires excellent communication, organizational skills, basic bookkeeping knowledge, computer proficiency, and the ability to perform physical tasks. The position is full-time and may require travel to multiple locations temporarily.

Requirements

Excellent communication skills both on the phone and in-person.
Works well in a team setting or independently.
Good organizational skills and basic bookkeeping knowledge.
Knowledge of computers is a must (Microsoft Office, Outlook, Etc.).
Valid driver's license and insurance with access to reliable transportation.
Open work availability, including weekends and some holidays.
Ability & willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
Willing to travel/work in multiple locations if needed (temporarily).
Must be eligible to work in the United States.
Must have a High School Diploma/GED equivalent.
At least two years of related experience (sales/customer service/leasing/rentals).
Must be a team player and have strong leadership skills.
Must be profit-driven.
Must be able to lift and move 35 lbs. regularly and occasionally up to 50 lbs.
Must have a clean employment history, criminal history, driving record and pass a drug screen.
Driver's License (Required)

Nice To Haves

Customer service: 1 year (Preferred)
Retail Store Managers: 1 year (Preferred)
Maintenance: 5 years (Preferred)
Property management: 5 years (Preferred)

Responsibilities

Maintain daily operations of the self-storage property.
Convert telephone, internet, and walk-in inquiries into rentals of storage units.
Sell boxes, locks, and packing materials.
Manage account receivable process through pursuit of collections, posting of payments, and processing of daily bank deposit.
Ensure company standards of cleanliness and appearance.
Market to local businesses and apartment managers.
Maintain accurate records for each customer, including lease, addendums, and correspondence.
Perform light repair and maintenance duties, including cleaning storage units, interior buildings, hallways, office, and bathrooms, and wiping down doors.
Perform preventive maintenance such as changing HVAC filters, greasing door springs, oiling gate chains, and routine maintenance of golf carts.
Monitor the physical condition of the property and report any maintenance issues.
Oversee contractors and third-party vendors.
Keep foreclosure documentation organized and accurate, following company guidelines.
Assist with the auction process of abandoned storage units.
Manage truck rentals, reservations, truck/trailer parking, and routine maintenance.