Selt Storage Assistant Property Manager
About The Position
This is a full-time role for a Self Storage Assistant Property Manager responsible for maintaining the daily operations of a self-storage property. The position involves converting inquiries into rentals, selling related products, managing accounts receivable and collections, ensuring property cleanliness and appearance, and performing marketing activities. The role also includes maintaining customer records, performing light repairs and preventive maintenance, overseeing contractors, managing foreclosure documentation, assisting with auctions, and managing truck rentals.
Requirements
- Excellent communication skills both on the phone and in-person
- Works well in a team setting or independently
- Has good organizational skills and basic bookkeeping
- Knowledge of computers is a must (Microsoft Office, Outlook, Etc.)
- Valid driver's license and insurance with access to reliable transportation
- Openwork availability, including weekends and some holidays
- Ability & willingness to perform light maintenance such as sweeping, mopping, wiping, lifting, etc.
- Willing to travel/work in multiple locations if needed (temporarily)
- Must be eligible to work in the United States
- Must have a High School Diploma/GED equivalent and at least two years of related experience (sales/customer service/leasing/rentals)
- Must be a team player and have strong leadership skills
- Must be profit-driven
- The job requires constant movement and must be able to lift and move 35 lbs. regularly and occasionally up to 50 lbs.
- Must have a clean employment history, criminal history, driving record and pass a drug screen
- Driver's License (Required)
Nice To Haves
- Customer service: 1 year (Preferred)
- Retail Store Managers: 1 year (Preferred)
- Sales: 2 years (Preferred)
- Maintenance: 5 years (Preferred)
- Property management: 5 years (Preferred)
Responsibilities
- Maintain daily operations of the self storage property
- Successful conversion of telephone, internet, and walk-in inquiries into rentals of storage units
- Sales of boxes, locks, and packing material
- Manage account receivable process through pursuit of collections, posting of payments, and processing of daily bank deposit for storage units
- Ensures the company standards of cleanliness & appearance
- Marketing to local businesses and apartment managers
- Maintain accurate records for each customer including lease, addendums, and correspondence of storage units
- Perform light repair and maintenance duties, including but not limited to: clean storage units and interior buildings, wiping down doors, pickup up trash, cleaning hallways, office, and bathrooms
- Perform preventive maintenance such as but not limited to: change HVAC filters as required, grease door springs on roll-up doors, oil gate chain as needed, routine maintenance of golf cart
- Monitors the physical condition of the property and reports any maintenance issues
- Oversee contractors and third-party vendor’s work
- Keeps foreclosure documentation organized and accurate, following company foreclosure checklist and set guidelines
- Assist with the auction process of abandoned storage units
- Manage truck rentals, reservations, truck/trailer parking, and routine maintenance
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Bonus pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
