Self-Direction Staffing Support Supervisor - Queens, NY

Access: Supports for Living•New York, NY

7d•Onsite

About The Position

Be part of a team that values connection, accountability, and real impact. At Access, our Culture Playbook isn’t a poster on the wall – it’s how we show up for each other and for the people we support. You’ll be part of a team that is clear about expectations, supportive and accountable, focused on outcomes that matter to people, and committed to helping people live the healthiest and fullest lives possible – while making sure our staff can do the same.

Requirements

Ability to guide staff and ensure compliance.
Clear, professional written and verbal communication.
Ability to address issues proactively and effectively.
Able to prioritize tasks and meet deadlines.
Comfortable using HRIS/timekeeping systems and agency software.
Associate or Bachelor’s degree preferred
Prior experience in staff supervision, HR support, compliance, or program administration strongly preferred.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Knowledge of payroll systems preferred.
Ability to communicate clearly and professionally with staff at all levels.
Strong attention to detail and commitment to accuracy.
Ability to maintain confidentiality and exercise sound judgment.

Responsibilities

Assist with and monitor all stages of the direct support staff hiring process.
Conduct staff orientation and ensure all onboarding tasks are completed accurately.
Provide ongoing staff training and re-training as required.
Ensure full compliance with all mandatory training requirements.
Monitor staff pay and submit payroll change requests as needed.
Maintain and update the employee roster daily.
Review and approve staff time entries, including time corrections.
Complete monthly time summary reviews and approvals.
Process payroll system approvals to ensure accuracy and compliance.
Ensure ongoing compliance with agency policies, procedures, and regulatory standards.
Support and implement the corrective action policy when necessary.
Review and approve time-off requests based on program needs.
Complete DSP evaluations in accordance with agency standards and timelines.
Review and approve staff activity fee request submissions.
Review and approve mileage reimbursement requests.
Ensure documentation meets all agency and program requirements.