Self-Checkout Host

Sprouts Farmers Market•Washington Township, NJ

4d•Onsite

About The Position

As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service, while our customer’s scan and self-pay for their basket. This role involves overseeing self-checkout units, ensuring complete customer satisfaction through prompt and friendly service. You will assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process. The role requires serving multiple customers at once and anticipating issues before they occur. You will answer questions and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.). Additionally, you will monitor scanning activity to ensure scanning accuracy, invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes, and maintain knowledge of weekly ad items, promotions and events, providing direction of product location throughout the store. You will ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned. Finally, you will thank customers as they leave the self-checkout area.

Requirements

Be 18 years of age, and have a high school diploma or GED equivalent
Previous experience in a retail, customer service, or sales environment
Be able to operate front end equipment; register, calculator, scanner
Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
Have good communication skills, and the ability to take direction and participate in a team environment
Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills

Nice To Haves

1-2 years of cashier experience preferred
Have a positive attitude and the ability to positively interact with our customers

Responsibilities

Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process.
Serve multiple customers at once and anticipate issues before they occur.
Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
Monitor scanning activity to ensure scanning accuracy.
Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes
Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store.
Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
Thank customers as they leave the self-checkout area.

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.