Self-Checkout Host

Sprouts Farmers Market•Centennial, CO

4d•Onsite

About The Position

As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service, while our customer’s scan and self-pay for their basket. This role involves overseeing self-checkout units, ensuring complete customer satisfaction through prompt and friendly service. You will assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process. The ideal candidate can serve multiple customers at once and anticipate issues before they occur, answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.). You will also monitor scanning activity to ensure scanning accuracy, invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes, and maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store. Ensuring that self-checkout areas are always maintained in a clean and orderly condition, and executing all other related duties as assigned, and thanking customers as they leave the self-checkout area are also key responsibilities.

Requirements

Be 18 years of age, and have a high school diploma or GED equivalent
Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred
Have a positive attitude and the ability to positively interact with our customers
Be able to operate front end equipment; register, calculator, scanner
Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
Have good communication skills, and the ability to take direction and participate in a team environment
Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills

Responsibilities

Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process.
Serve multiple customers at once and anticipate issues before they occur.
Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
Monitor scanning activity to ensure scanning accuracy.
Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes
Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store.
Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
Thank customers as they leave the self-checkout area.

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.