Segment Lead

Infosys

About The Position

The Segment Lead role is described as an Architecture Principal position within Infosys’ Strategic Technology Group (STG). STG brings together experienced programmers, senior technologists, and technical leaders to address complex, large-scale technology challenges across software development, cloud-native architectures, enterprise platforms, data engineering, generative AI, and agentic AI. The group emphasizes technical depth, architectural judgment, hands-on leadership, mentoring, innovation, and continuous upskilling. The role partners with business stakeholders to elicit and align requirements, leads architectural evaluation and design, and recommends secure, scalable solutions that integrate with existing systems and meet architectural standards. It develops transformation and integration roadmaps, modernization strategies, and milestones aligned with business and technology objectives. The role advises client and technical teams, builds client relationships, addresses feedback, improves performance, and identifies technology risks and mitigation strategies. The Segment Lead also oversees the creation and distribution of technical knowledge, contributes architectural insight to proposals and go-to-market materials, and represents the organization in industry forums and professional publications. The position is expected to lead enterprise-wide AI and digital transformation initiatives, build strategic relationships with client executives and ecosystem partners, develop and scale the enterprise architecture practice, shape reusable frameworks and platform foundations, and guide execution across stakeholders and large programs.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
Significant experience leading enterprise-wide AI and digital transformation initiatives for large accounts.
Experience building strategic relationships with client CXOs and technology ecosystem partners, and influencing architecture and engineering decisions to meet business objectives.
Experience building and scaling an enterprise architecture practice.
Experience defining reusable transformation frameworks, reference architectures, and solution blueprints adopted across engagements.
Experience defining and implementing population-scale platform architecture and strategic platform foundations.
Ability to author design blueprints aligned with functional and non-functional requirements.
Experience driving adoption and operationalization of emerging or evolving technologies.
Experience with Lean or Agile development methodologies.
Experience in digital and AI-first architecture, including next-generation UI/UX, APIs and microservices, data and analytics, cloud, and agentic AI implementation.
Prior experience as a Chief Architect or Digital Architecture Lead, personally leading teams of architects on large programs and providing guidance, coaching, and mentoring.
Broad technology knowledge covering UI stacks, containerization, REST and Node, functional programming architecture, APIs and microservices, analytics, cloud, security, and enterprise integration, with depth in multiple areas to drive end-to-end solutions.
Strong understanding of enterprise architecture frameworks such as TOGAF or Zachman, with practical application of one or more frameworks.
Ability to drive execution across stakeholders, resolve high-risk technical challenges, and build critical components.
Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship; Infosys is unable to provide immigration sponsorship for this role now or in the future.
The position may require relocation and/or travel to the work or project location.

Nice To Haves

High-level business and process understanding of one or more industries.
Personally led and successfully delivered one or more digital transformation programs exceeding $10 million, with tangible business outcomes.
Strong communication and articulation skills, with the ability to adjust the level of abstraction and detail for CXOs, middle management, and developers.
Ability to provide rough-order-of-magnitude estimates and costing to determine high-level total cost of ownership for large programs.
Deep expertise in one or more areas such as digital or mobility, customer or user experience, APIs and microservices, search, content management, digital asset management, commerce, CRM, order management, analytics, cloud, and SaaS or PaaS platforms; able to conduct detailed discussions with subject-matter experts.
Hands-on proximity to code and ability to review detailed designs, code, configuration, and data models and provide specific input to architects and developers.
Good understanding of products and platforms relevant to digital transformation.
Good understanding of leading open-source technologies, frameworks, and tools.
Good understanding of leading NoSQL databases.
Ability to work in a cross-cultural team and support multiple time zones when necessary.
Experience and desire to work in a global delivery environment.

Responsibilities

Partner with business stakeholders and oversee requirements elicitation to align requirements with immediate and prospective market demands.
Drive scalable, secure architectural designs that comply with architectural standards, include appropriate security measures, and integrate smoothly with existing systems.
Lead solution evaluation, assess client landscapes, recommend integrated and future-proof solutions, and communicate strategic transformation roadmaps to client stakeholders.
Create integration roadmaps based on system risk, define short-, medium-, and long-term milestones, and align them with business and technology goals.
Define strategies for large-scale transitions and modernization initiatives.
Advise technical teams and client stakeholders, build client relationships, assess client feedback, and recommend actions based on that feedback.
Drive performance optimization across the enterprise architecture and provide insights on technology risks and mitigation strategies.
Oversee the creation and dissemination of critical organizational technical knowledge.
Collaborate with sales teams on proposals and go-to-market materials, contributing specialized methodologies and architectural solutions for client engagements.
Represent the organization in industry forums and contribute to professional publications.
Lead and deliver enterprise-wide AI and digital transformation initiatives for large accounts.
Build strategic relationships with client CXOs, technology partners, hyperscalers, startups, academia, and industry ecosystems; influence architecture and engineering decisions in alignment with business objectives.
Build and scale the enterprise architecture practice within the segment.
Contribute field insights to productization and standardization of Infosys AI platforms, industry stacks, and Frontier Engineering offerings.
Define reusable transformation frameworks, reference architectures, and solution blueprints for use across engagements.
Influence industry-level AI and digital transformation strategies.
Define, evolve, and implement population-scale platform architecture and strategic platform foundations, translating client objectives into scalable, high-performance solutions.
Author design blueprints aligned with functional and non-functional goals.
Drive adoption and operationalization of emerging and evolving technologies.
Convert innovation roadmaps into modernization program charters and platform capabilities that support competitive positioning and organizational transformation.
Drive execution across stakeholders, resolve high-risk technical challenges, and build critical components.
Guide, coach, and mentor architects and ensure program technical quality.
Develop go-to-market offerings and supporting artifacts and collateral for productized solutions.
Demonstrate thought leadership at industry forums, analyst meetings, partner events, and client engagements.