Security

Sanctuary Medicinals•Saugus, MA

9d•Onsite

About The Position

Security – Sanctuary Saugus $16.50 an hour | Exempt | Full-Time and Part-Time Opportunities Available Be Part of the Team Bringing Sanctuary Saugus to Life From Day One At Sanctuary Medicinals, our Security does a lot more than watch the door. They help run the front of the store, create a welcoming atmosphere, and keep both customers and staff safe while the dispensary stays moving at full speed. As part of the opening team for Sanctuary Saugus, you will help build the energy, culture, and customer experience from day one. You are the first impression customers get when they walk in and the person the team looks to when things get busy. This role is perfect for someone who can stay calm under pressure, lead with confidence, keep things organized, and still crack a smile during a hectic Saturday rush. If you like fast-paced environments, leadership, customer interaction, problem-solving, and being the person who keeps everything under control without making it feel stressful, this role was made for you. Why Sanctuary Saugus? Opening a new dispensary is exciting, unpredictable, fast-moving, and honestly a lot of fun. As Security, you will help shape the atmosphere customers experience the second they walk through the door while leading a team that keeps everything running safely and smoothly. You will not just be watching the floor. You will be part of building the culture, leading the energy of the lobby, and helping launch one of the most exciting new retail teams in Massachusetts cannabis.

Requirements

Strong verbal and written communication skills
Ability to handle difficult situations professionally
Excellent customer service and interpersonal skills
Ability to multitask and stay organized in fast-paced environments
Strong attention to detail and operational awareness
Flexible schedule including nights, weekends, and holidays
Comfortable working in both retail and security-focused environments
Basic computer and reporting skills
Must be 21 years of age or older
High School Diploma or equivalent required
Must pass all background checks

Nice To Haves

Previous security, retail leadership, hospitality, or cannabis experience preferred
Experience leading teams or managing operations is a plus
Dispensary or high-volume retail experience strongly preferred

Responsibilities

Monitor entrances, exits, restricted areas, and overall activity
Perform customer ID verification and intake procedures
Ensure only authorized customers and visitors enter the facility
Help maintain strong security awareness while still creating a welcoming environment
Perform required security audits and compliance checks
Respond quickly and professionally to situations requiring security intervention
Assist with crowd flow and customer traffic during high-volume periods
Work closely with management and local emergency services when needed
Help prevent on-site consumption, diversion, or unauthorized activity
Lead by example with professionalism, reliability, and positive energy
Keep communication clear between front desk staff, security, and management
Maintain accurate incident reporting and documentation when needed