Security Training Manager - Downey, CA

Blackstone Consulting, Inc.•Downey, CA

15h•Onsite

About The Position

Blackstone Consulting, Inc. (BCI) is seeking a dedicated and passionate Training Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider. The Healthcare Training Manager’s role is to plan, coordinate, and deliver training and staff development programs in assigned Healthcare Facilities for Security Officers, Supervisors, and other employees. The goal is to ensure the physical and personal security and safety of staff, members, and visitors at the assigned Healthcare Facility. BCI is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. We are an equal-opportunity employer committed to a diverse workforce.

Requirements

Minimum - Associates Degree
Minimum - Criminal Justice, Communications or Instructional/Educational Studies
Instructional background & experience training other individuals
Experience working in a security officer capacity
Customer service experience
Must own reliable form of transportation
Security Guard Card

Nice To Haves

Preferred - Bachelors Degree
Preferred - Criminal Justice, Communications or Instructional/Educational Studies, Law Enforcement, Organizational Leadership, Healthcare Security
5 years of security management or training experience in a healthcare security environment, or equivalent combination of education and/or experience sufficient to perform essential functions of the job

Responsibilities

Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues.
Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations.
Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts.
Read and interpret documents such as police reports, local and state law, instructions and procedure manuals.
Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements.
Learn Healthcare facility-specific procedures and policies.
Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations.
Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors.
Communicate with and support management in achieving training and development objectives and goals for training.
Other duties as assigned.