Security Traffic Control Officer - Seasonal

Mall of America•Bloomington, MN
•Onsite

About The Position

To ensure effective traffic flow throughout Mall of America’s parking lots and ramps by directing traffic and communicating with guests as they arrive and depart.

Requirements

  • Must be at least 15 years of age.
  • Strong verbal and non-verbal communication skills.
  • Successful completion of MOA classroom training.
  • Excellent coordination and movement skills.
  • Officers must possess a level of hearing that will continuously allow them to be aware of their surroundings and recognize when a guest or other team member needs their attention.
  • Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
  • Officers are required to be able to tolerate multiple sensory stimuli at once while performing their duties. These stimuli may include: loud auditory/noise, smells/olfactory, hot/cold temperatures, bright lights, colors, motion, and other visual and tactile stimuli.
  • Use of at least one hand is required to perform duties and maintain safety standards

Responsibilities

  • Direct motor vehicles through the MOA parking ramps and ramp entrances.
  • Set up and collect traffic cones for the upper levels of the parking ramps to establish inbound and outbound lanes for traffic flow.
  • Ensure clear radio traffic so all officers and supervisors are aware of incidents and safety concerns.
  • Assist drivers and pedestrians to navigate safely through the parking ramps.
  • Quickly adapt to changes, adjust cones, and direct traffic flow according to direction and ramp capacity.
  • Identify and report harmful or hazardous conditions or emergency situations.
  • Maintain safety awareness at all times to ensure the safety of self, other team members, and guests.
  • Maintain a high level of professionalism when interacting with upset guests, ensuring the safety of self and others.
  • Assist in detecting at-risk guests and situations by reporting concerns using provided radio.
  • Assist other MOA Security divisions by observing and reporting suspicious activity.
  • Cross train with the PEP unit as needed.
  • Work in all weather conditions including extreme heat and cold with MOA issued gear.
  • Work a flexible schedule including evenings, weekends, holidays, and high volume days.
  • Additional duties as assigned.

Benefits

  • team member discounts
  • free Nickelodeon Universe ride passes
  • Teladoc
  • Employee Assistance Program
  • generous tuition reimbursement
  • FREE Metro Pass Universal Pass
  • comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k) match
  • short term disability
  • long term disability
  • paid parental leave
  • paid vacation
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