Security Technician

Presbyterian Healthcare Services • Española, NM

1d • $17 - $29 • Onsite

About The Position

The Security Technician helps maintain a safe and welcoming environment at Presbyterian Española Hospital by supporting patients, employees, visitors, and the community. The role uses security equipment and systems, monitors for safety concerns, and proactively identifies and addresses risks. It is a full-time, non-exempt position working 12-hour day shifts at the hospital in Española, New Mexico.

The technician patrols hospital buildings and grounds, conducts hazard surveillance, responds to requests and workplace violence reports, and assists with security-related investigations and documentation. The role also includes assisting with key service, vehicle assistance, escorts, parking and traffic control, visitor monitoring, and the handling and logging of patient valuables and lost-and-found items. The technician works with hospital personnel and, when approved, local, state, and federal agencies; follows organizational policies and reporting procedures; maintains security equipment, uniforms, and vehicles; and completes required training and professional development.

The position may involve physically demanding situations, including lifting 50 pounds or more for more than one-third of a shift when self-defense is deemed necessary, assisting with lifting patients, visitors, staff, or deceased persons, defending self and others, helping medical staff restrain violent or agitated individuals, and prolonged standing and foot patrols.

Presbyterian Healthcare Services describes itself as a locally owned, not-for-profit healthcare system founded in New Mexico in 1908. The organization operates nine hospitals, a statewide health plan, and a growing multispecialty medical group, and has nearly 14,000 employees. It states that it is committed to improving the health of the communities it serves and is a drug-free, tobacco-free employer with smoke-free campuses.

Requirements

• Strong verbal and written communication skills.
• Ability to accurately complete reports and required documentation.
• Successfully complete all Security Technician training requirements within six months of hire.
• Become familiar with hospital locations and operations within six months of hire.
• Ability to operate a company-owned vehicle.
• Valid New Mexico driver's license and ability to meet Presbyterian Healthcare Services' insurability requirements.
• Ability to perform prolonged standing and foot patrols and to defend self and others during violent incidents.
• Ability to perform heavy lifting of 50 pounds or more for more than 33% of the shift in situations where self-defense is deemed necessary; may also assist with lifting patients, visitors, staff, or deceased persons.

Nice To Haves

• Previous security experience is strongly preferred; one year of experience is ideal. Candidates with less than one year of experience may also be considered.

Responsibilities

• Complete all required training within prescribed time limits and attend mandatory meetings, classes, and training.
• Conduct routine and ad hoc patrols of hospital buildings and premises to prevent fire, theft, vandalism, and unauthorized access.
• Conduct hazard surveillance for safety, security, and infection-control issues.
• Complete an activity log for each shift, accounting for activities throughout the full shift or duty period.
• Check equipment, including the patrol vehicle, daily and document findings on the appropriate checklist.
• Serve as an organizational member of the PHS ADS Hazardous Material/Decontamination Team as required.
• Respond to workplace violence reports and notify the appropriate Security Division supervisor as needed.
• Conduct investigations, maintain records, and prepare incident reports and other security-related documentation.
• Maintain and enforce departmental and organizational policies and procedures.
• Prepare written documentation required by the profession, department, and organization.
• Interact professionally with employees, physicians, visitors, contractors, vendors, and others who come in contact with PHS.
• Collaborate with local, state, and federal agencies as required and approved by PHS.
• Keep the supervisor informed of activities and location during the shift and follow the appropriate chain of responsibility.
• Respond promptly to requests for key service, vehicle assistance, and escorts.
• Participate in educational programs, review current literature, attend in-service meetings, and complete scheduled training to support professional growth.
• Secure patient valuables and lost-and-found items and maintain appropriate logs.
• Control parking and traffic flow, enforce parking policies, and issue citations as required.
• Monitor visitor conduct and question potentially unauthorized individuals as needed.
• Gather information by radio, phone, or in person in a timely, efficient, and professional manner and provide appropriate response times to service requests.
• Report to work on time, properly uniformed, with required equipment checked and functional; gather shift-start information needed to perform assigned duties.
• Maintain confidentiality and promptly report breaches to appropriate authorities.
• Report possible complaints and misconduct to a supervisor, director, or appropriate authority within prescribed time limits and complete required documentation.
• Maintain security equipment, uniforms, and vehicles; promptly report issues or misuse.
• Keep the supervisor or director informed of changes in personal information related to work.
• Perform heavy lifting in specified circumstances, assist with lifting patients, visitors, staff, or deceased persons as needed, defend self and others during violent incidents, assist medical staff with restraints, and conduct prolonged standing and foot patrols.

Benefits

• Comprehensive benefits package for benefits-eligible employees, including medical, dental, and vision coverage, short-term and long-term disability, group term life insurance, and other optional voluntary benefits.
• Employee Wellness rewards program offering opportunities to participate in wellness activities and earn gift cards and other rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed