Security Technician

RAE Security•Houston, TX

8d•$25 - $35•Onsite

About The Position

This is a great opportunity for applicants with strong security installation and service skills who want to provide excellent customer satisfaction services. Security Technicians install and service Access Control Systems, Video Systems, Visitor Management, and more. The role involves basic and advanced electronics installation and/or servicing of all required systems, including troubleshooting and recommending repair options. Responsibilities also include submitting complete and accurate paperwork, maintaining a clean and safe work environment, responding to customer technical inquiries, troubleshooting, programming and configuration of Lenel, Genetec or Brivo Systems, and executing work in accordance with regulations and company policies. Maintaining accurate van inventory is also a key responsibility.

Requirements

Must have a strong background in Electronic Security Integration with 2+ years industry experience.
Strong customer service orientation required
A valid state driver’s license, without restrictions, is required for this position
Ability to work independently on customer site
Ability to interact in a professional manner with the customer along with the ability to identify and satisfy customer needs
Ability to meet deadlines and have strong time management and organizational skills
Able to lift 25lbs

Nice To Haves

Strong emphasis on PC software/hardware including databases, operating systems and networking preferred.
Lenel
Brivo
Genetec

Responsibilities

Responsible for basic and advanced electronics installation and/or servicing of all required systems. This includes troubleshooting and recommending repair options with follow through of the repairs.
Submit complete and accurate paperwork in a timely manner obtaining the proper signatures. Accurately record work orders, changes and codes. Properly identify warranties and provide accurate descriptions.
Maintain clean and safe work environment using the correct tools properly.
Respond to customer technical inquiries for products to ensure customer confidence/satisfaction and provide customer education while at customer location.
Responsible for troubleshooting, programming and configuration of Lenel, Genetec or Brivo Systems
Executes work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures.
Responsible for maintaining accurate van inventory.